About the Organisation 

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.  

About the Role

The aim of the Program Assistant is to actively support the Program Manager in the referral process of clients, the review of client’s services, program related administration tasks and the management of the client data base. Demonstrate leadership and peer support to assist teams to achieve positive outcomes for our clients.

We are looking someone who is a quick learner, tech savvy and has the ability to work autonomously.

This position is being offered on a full-Time, permanent basis and is based at our office in Toowoomba.

Key Responsibilities 

• Coordinate client services within the Aged and Community Care Program
• Manage, maintain and adjust client rosters where necessary
• Ensure a consistent standard of quality practice
• Provide supervision and guidance to support workers
• Work closely with the Program Coordinator providing assistance when required
• Complete reports and other administration duties as required

Skills & Experience  

• Tertiary qualifications in the health or welfare field and/or relevant experience
• Demonstrated ability to develop positive relationships with a broad range of internal and external stakeholders
• Ability to maintain clients’ privacy and confidentiality
• Established problem solving and conflict management skills
• Strong written and computer skills (especially Microsoft Office) for the creation of plans, programs, reports, correspondence and other documents
• Current First Aid certificate
• Current Full Unrestricted Australian Driver’s Licence

 Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits   

• Work with a diverse group of people in a challenging and rewarding environment
• Work for a leading national not for profit organisation
• Excellent salary and benefits package available including Monthly RDO
• Permanent full time position  

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact [email protected] with the subject heading 'PA – Toowoomba enquiry via EthicalJobs’.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview. 

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here: https://bit.ly/2GzZGWA.