About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

Please note: This is a 6-month Fix term Permanent Part-time contract - 21 hours per week.

The role will sit across two programs; Mental Health and Domestic and Family Violence in Far North Queensland based in Cairns.

This position is required to actively support the Program Coordinators in the referral process of clients, the review of client's services, program related administration tasks including rostering client services and the management of the client data base.

The Program Assistant is required to demonstrate strong time management and prioritisation skills, the ability to establish rapport and collaborate effectively to assist teams and to achieve positive outcomes with service users. Ability to work under pressure is essential.

Skills & Experience

• Tertiary qualifications in the community services and/or relevant experience
• Demonstrated ability to establish rapport and collaborate effectively with service users, their families and/or groups from a strength-based culturally appropriate perspective to achieve positive outcomes.
• Demonstrated ability to develop positive relationships with a broad range of internal and external stakeholders.
• Ability to use initiative and to work both individually in supporting service users and as part of a team.
• Ability to maintain service user privacy and confidentiality.
• Established problem solving and conflict management skills.
• Strong written and computer skills for the creation of rosters, plans, programs, reports, correspondence and other documents.
• Reference and suitability clearance/s required by legislation and these clearance/s maintained throughout employment.

Desirable 

• Demonstrated experience in Community Care, Mental Health, Child, Youth and Family or other health related fields.
• Experience reporting in line with HSQF requirements
• Experience in TRACCS
• Experience with rostering

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits   

• Work with a diverse group of people in a challenging and rewarding environment
• Work for a leading national not for profit organisation
• Excellent salary and benefits package available including Monthly RDO