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Practice & Program Specialist - Hobart or Launceston

Life Without Barriers (National)

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

The Practice and Programs Specialist (PPS) will support our Disability Team across Tasmania. The PPS will play a key role in improving client outcomes by implementing organisational program initiatives and providing practice support.   The PPS will work collaboratively with the broader team to identify target areas for practice improvement and to implement organisational program initiatives to achieve improved outcomes for our clients and in partnership with the Regional Director to ensure compliance with relevant legislation, service standards and LWB policy and procedures.  The PPS will also lead a team of Clinicians delivering health, therapy and wellbeing services to clients funded by the National Disability Insurance Scheme (NDIS).  This is a newly created full time, permanent position which may be based in either Launceston or Hobart.

Key Responsibilities

  • Work in partnership with service delivery teams to implement and promote best practice in service delivery.
  • Lead, coach, motivate and manage a team of Clinicians and behaviour support practitioners
  • Provide training, on-the-job coaching and mentoring to staff, to assist with skills development  and facilitate the implementation of evidence-based approaches, such as Person-Centred Care
  • Use direct operational experience to review implications of new practice approaches to existing policy and procedure frameworks and develop revised processes and associated documentation accordingly.
  • Develop project plans to support implementation of continuous improvement strategies, including risk identification and mitigation and prepare Project Status reports as required.
  • Support service user participation and engagement with evaluation, design and delivery of LWB services in line with our client engagement and participation framework.

Skills & Experience

  • Tertiary qualification in Human Services or Social Sciences.
  • Certificate IV in Assessment and Workplace Training (desirable)
  • Expert knowledge and experience in the assessment, planning, delivery and evaluation of client support services in Disability Services
  • Ability to demonstrate leadership within own area of expertise.
  • Demonstrated ability to develop and implement processes and systems to improve services.
  • Demonstrated ability to provide advice, support, coaching, mentoring and training to managers and staff.
  • Ability to use initiative and think laterally and strategically.
  • A sound understanding of the funding arrangements, legislation and standards of practice that apply to programs and services provided by LWB.
  • Current Driver Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and hold Tasmanian Working With Vulnerable People Registration (employment).


  • Opportunity to work for one of Australia's largest social purpose organisations 
  • Attractive remuneration package with excellent tax benefits
  • Mobile phone, laptop and monthly Roster Day Off
  • Inclusive and diverse organisation

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact lisa.hurd@lwb.org.au, using the subject line: Practice & Program Specialist - Hobart or Launceston enquiry via EthicalJobs.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA).

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