About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

Based in our office in Milton, we have a rare opportunity for an experienced Operations Manager to lead and support the service delivery and growth of our Disability and Aged Care programs in Ipswich.

This role will suit someone who is highly motivated, strategic and able to quickly grasp and respond to local needs. You will have experience managing NDIS customer support and/or aged care programs. You will use your business acumen and interpersonal skills to engage and work with multiple stakeholders, as well as promote LWB as a quality service provider.  

Skills & Experience  

• Degree qualification in Human Services or related discipline.
• Current Driver Licence.
• Demonstrated experience in the management of programs and services for vulnerable people.
• Demonstrated experience in team leadership and management.
• Demonstrated ability to manage services and programs within a budget.
• Demonstrated ability to work with people from diverse cultural backgrounds with specific reference to Aboriginal and Torres Strait Islander people.
• A demonstrated commitment to the care and protection of service users.
• Demonstrated experience working within a complex, dynamic and high-volume environment. 
• Working knowledge of relevant legislative and regulatory environment for areas of business responsibility. 
• The ability to work collaboratively with a range of stakeholders including peers, employees, external organisations, funding bodies and government agencies.
• Demonstrated written communication skills for the creation of reports, correspondence and other materials.
• Ability to use initiative, think laterally and strategically, and meet deadlines and produce quality work under pressure.
• Ability to manage issues, risks and contentious matters.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check.

Benefits

• Excellent Salary Sacrificing Tax Benefits.
• Competitive Base Salary + $17,000 Vehicle Allowance + Super + Exclusive LWB Employee Benefits
• Laptop, iPhone, On-Call Roster Allowance.
• A Rostered Day Off per Month.

How to Apply

Include your resume and covering letter in one document, click ‘Apply Now’ and follow the prompts. For confidential enquiries including persons with disability that require application adjustments, contact [email protected] using the subject line: Operations Manager enquiry via EthicalJobs or call 0436 918 192.

Applicants are encouraged to apply as soon as possible as applications will be reviewed daily prior to the closing date; and as such the closing date is subject to change without notice.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)