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Operations Manager - Disability, Mental Health & Aged Care - Alice Springs

Life Without Barriers (National)
  • Competitive base salary + $17,500 vehicle allowance + super + Monthly RDO
  • Newley created position due to growth based in Alice Springs
  • Relocating Assistance provided + Excellent salary sacrificing tax benefits 

About the Role

Based in Alice Springs, we have a new opportunity for an Operations Manager to lead and support the service delivery and growth of Disability, Mental Health and Aged Care Programs in Alice Springs. This includes the management of programs, budgets, human resources, culture realignment and client relationships.

This role will suit someone who is highly motivated, strategic and able to quickly grasp and respond to local needs. You will have experience managing NDIS customer support and/or aged care programs. You will use your business acumen and interpersonal skills to engage and work with multiple stakeholders, as well as promote LWB as a quality service provider.  

Within this role there is also an element of supporting clients who identify as Aboriginal people living in the community with complex mental health needs and social and emotional wellbeing support needs. Some experience within this area will be highly regarded. 

Skills & Experience  

  • Degree qualification in Human Services or related discipline.
  • Current unrestricted Australian Driver Licence.
  • Demonstrated experience in the management of programs and services for vulnerable people.
  • Demonstrated experience in team leadership and management.
  • Demonstrated ability to manage services and programs within a budget.
  • Demonstrated ability to work with people from diverse cultural backgrounds with specific reference to Aboriginal and Torres Strait Islander people.
  • A demonstrated commitment to the care and protection of service users.
  • Demonstrated experience working within a complex, dynamic and high-volume environment. 
  • Working knowledge of relevant legislative and regulatory environment for areas of business responsibility. 
  • The ability to work collaboratively with a range of stakeholders including peers, employees, external organisations, funding bodies and government agencies.
  • Demonstrated written communication skills for the creation of reports, correspondence and other materials.
  • Ability to use initiative, think laterally and strategically, and meet deadlines and produce quality work under pressure.
  • Ability to manage issues, risks and contentious matters. 

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check.


  • Competitive base salary + $17,500 vehicle allowance + super
  • Excellent salary sacrificing tax benefits.
  • A mobile phone, laptop, on-call roster allowance.
  • A rostered day off per month.

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,500 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. 

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. 

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For confidential enquiries including persons with disability that require application adjustments, contact michelle.clark@lwb.org.au, using the subject line: Operations Manager - Disability, Mental Health & Aged Care - Alice Springs enquiry via EthicalJobs, or call 0472 878 367.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.  

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)

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