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Kronos Systems Administrator - Newcastle / Sydney / Melbourne / Brisbane / Adelaide

Life Without Barriers (National)
  • Permanent Full Time - Newcastle, Sydney, Melbourne, Brisbane or Adelaide

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Working within our Business Support team within Shared Services, you will be responsible for the functional administration, configuration and maintenance of our Kronos system, which we use for Award Interpretation, rostering/scheduling, and time and attendance. You will be the key Kronos Administrator, responsible for support (BAU and project), request solutions, and problem resolutions.

This is a permanent full time role and can be based in either our Newcastle, Sydney, Melbourne, Brisbane or Adelaide offices.

Key Responsibilities

  • Provide functional support and administration of Kronos
  • Provide functional advice to business on best use of Kronos, and actively contribute to the on-going development of Shared Services HRIS solutions and systems
  • Provide coordination and expertise for:
    • data integration and migration activities
    • maintenance and update of key system architecture relating to award interpretation, rostering, business modelling and costing
    • Upgrades, roll-outs, roll-backs
    • BAU and Project deliverables
  • Manage incidents, problems and requests, and functional issues through to completion within agreed time frames
  • Develop strong relationships with stakeholders (Shared Services, ICT, PSC and beyond) to ensure LWB HRIS Operational solutions match business requirements and assist with change management solutions
  • Document:
    • Kronos system diagrams and flows
    • Functional system administration processes and procedures
    • User documentation and Training
    • Testing (end-to-end, UAT etc.)
    • Project documentation
    • Communications

Skills & Experience

  • Significant experience as a Kronos functional administrator
  • Previous experience as a system/applications administrator in Payroll, Human Resources and/or labour management software in a medium/large organisation
  • Demonstrated experience providing frontline functional user support for payroll / HR and/or labour management systems
  • Significant experience with governance, documentation frameworks and protocols, including, but not limited to, developing user documentation, processes and procedures, testing and training.
  • Noteworthy experience in engaging business users to capture issues and business requirements, and ability to work closely with a range of stakeholders including managers, peers, employees, external organisations, service providers
  • Demonstrated experience in troubleshooting issues quickly, and identifying and analysing solutions in a timely manner, and managing competing priorities and delivering high quality outcomes within agreed timeframes
  • Exceptional communication skills, including written and verbal
  • Demonstrated ability to work autonomously to meet deadlines and produce quality work

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

  • Join one of Australia’s largest social purpose organisations
  • Permanent full time role, location either Newcastle, Sydney, Melbourne, Brisbane or Adelaide offices.
  • Excellent tax benefits & monthly rostered days off

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact [email protected], using the subject line: Kronos Systems Administrator enquiry via EthicalJobs.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA).

How to apply

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