• Bella Vista location
• Full-time position
• Salary Sacrifice options available

We are seeking an, energetic, passionate and organised team member for our customers.

Own It - How we get the job done

The Support Coordinator is responsible for their contribution to the delivery on Lifestyle Solutions purpose and promise through providing better service to our internal and external customer. This responsibility includes functions that will support the business achieve strategic goals, work collaboratively with the customer and stakeholders and provide guidance to the Customer Support Delivery teams through best practice, skills and knowledge in their geographical areas.

This opportunity is for a Full Time, 12 months contract position. Based in Bella Vista, Sydney, your key functions will be:

• Actively coordinate, monitor and report on supports in accordance with customer’s plans
• Actively support customers to meet their individual goals by identifying and accessing necessary services & supports
• Strengthen a customers' capability to coordinate and implement their supports independently
• Value and respect diversity (cultural, religious, linguistic, gender and sexual diversity)
• Identify and respond to crisis situations, abuse & neglect, and critical incidents to promote a person's safety
• Maintain knowledge of safeguarding standards and reporting requirements
• Actively promote inclusion & uphold a Customer's human rights
• Engage/facilitate group practice reflection and decision making
• Model and promote a culture of a safe, positive and wellbeing within the workplace.
• Participate in team-based goal setting and monitoring, (service delivery, financial viability, continuous & quality improvement)
• Provide and share ongoing professional development, skills and knowledge with team members
• Be responsive & adaptive to meeting changing customer need
• Actively listen and respond to the customer's voice.
• Service planning reviews and reporting to reflect internal and external customer deliverables and satisfaction.
• Support effective communication and partnering with identified stakeholders (i.e.: service providers, mainstream services, funding agencies, government departments).

Make It Matter - What you will bring to make a difference in other's lives

• Be passionate, committed and honest
• Be self motivated, a team collaborator and proactive
• Display leadership skills
• Have a creative flair
• Excellent oral and written skills
• Respect diversity
• Strong negotiation skills
• High attention to detail
• Demonstrated practice knowledge and expertise
• Understanding of the Criminal Justice System
• Bachelor Degree in Human Services, Social Science, Social Work, Nursing, Psychology, or similar.

In return for your talent and commitment, you will receive a highly competitive remuneration package with the opportunity to salary sacrifice as well as enjoy an inclusive culture that ensures our people are motivated, challenged and rewarded for achieving their full potential.

Keep Calm & Be Happy - How you will interact with people and other benefits

Joining Lifestyle Solutions makes you feel like you are making a difference in people's lives. Our team is here because they care, and because of this, we have an enriching and rewarding culture within our organisation. Other benefits include:

• Full-Time, 12 month contract
• Salary Sacrificing Options
• Self Managed Teams

Respect - Who we are and why we do it

At Lifestyle Solutions, we're people who care. Lifestyle Solutions provides services to people with a disability, young people and children in Out of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. We believe everyone is equal. We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives.

You can learn more about Lifestyle Solutions here.

Join Us - Next steps

If you would like to find out more about this role, please contact Kym Smith, Talent Professional on 0408 248 884.

All applications must be lodged online by clicking Apply Now.

We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture that values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.

As part of our process selected applicants will be required to undergo employment screening and probity checks prior to commencing.

A position description is attached.