• Senior Support Worker - Disability
• Rockhampton location
• Full Time, 12 month contract

We have an exciting opportunity for a Senior Support Worker to join our Rockhampton team with a focus on supporting and guiding the team of support workers and ensuring alignment with service compliance and local community/family engagement.

Own It - How we get the job done

The key functions of the role include:

• Ensure service compliance with legislation as well as internal processes
• Embed the new comprehensive action plan which is being rolled-out throughout the service
• Progress the action plan implementation for compliance with service delivery and system practices and processes
• Encouraging the team to identify and implement strategies to ensure continuous improvement of service delivery.
• Fostering exceptional working relationships with colleagues, customers, their families, and external stakeholders
• Coaching and mentoring support workers in their duties ensuring that policies, procedures and documentation requirements are followed
• Be an ambassador for Lifestyle Solutions within the community upholding high professional standards in behaviour, presentation, and work ethic

Make It Matter - What you will bring to make a difference in other's lives

As a Senior Support Worker - Disability, you will have the following skills and experience

• Sound experience in customer service, with effective communication and interpersonal skills
• Demonstrated ability to perform business-related activities such as negotiation, networking and relationship management
• Proven ability to work collaboratively with external and internal stakeholders
• Effective interpersonal and communication skills
• Ability to lead direct care staff to ensure they work effectively to deliver high quality services
• Be well organised and planned to establish workloads and set priorities
• Ability to work flexible hours on a roster system (incl. weekends, late nights and early mornings)
• Demonstrated senior experience working within a disability support environment and NDIS service delivery models of care
• Reliable transport and valid driver's licence
• Current Provide First Aid certificate (HLTAID003)

Keep Calm & Be Happy - How you will interact with people and other benefits

Joining Lifestyle Solutions makes you feel like you are making a difference in people's lives. Our team is here because they care, and because of this, we have an enriching and rewarding culture within our teams. Other benefits include:

• Highly competitive remuneration package
• Opportunity to salary sacrifice
• Self Managed Teams

Respect - Who we are and why we do it

We're people who care. Lifestyle Solutions provides services to people with a disability, young people and children in Out of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring. We believe everyone is equal. We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.

Join Us - Next steps

This is a real opportunity to make a difference in the lives of others.

All applications must be lodged online. For any specific questions, please contact [email protected] using the subject line: Senior Disability Support Worker - Rockhampton enquiry via EthicalJobs.

We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture that values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.

As part of our process selected applicants will be required to undergo employment screening and probity checks prior to commencing.