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IT Manager

Lifestart Co-operative Ltd

About Lifestart

Lifestart is a leading provider of specialised therapy and support for children and young people (aged 0-24yrs) living with disability. We are passionate about and committed to ensuring all children and young people are able to participate inclusively and meaningfully in their community.

About the role

This role would suit a hands-on and experienced IT Manager who can lead and coordinate our evolving IT environment, its improvements and processes in a secure and cost-effective way. Integral to the position will be the ability to implement comprehensive strategic approaches to the ongoing management of the IT infrastructure.

The position is based at our Head Office in Sydney Olympic Park and provides support across all Lifestart programs and sites (please see our website for specific site locations).

With the assistance of a managed service provider and internal IT team, you will be able to support and enhance our WAN, LAN, Desktop and Mobile environments supporting our staff and clients. You will be responsible for vendor relationship management, team supervision, IT security, risk and management reporting and procurement as well as establishing and maintaining annual and project budgets.

Key responsibilities

The role includes, but is not limited to:

  • Management of the Lifestart IT helpdesk and resolving escalated requests.
  • Oversee the deployment of mobile, desktop and network infrastructure.
  • Vendor management, covering third parties, software licensing and our Managed Services Provider.
  • Processes, Operating Systems, software and infrastructure asset life cycle management
  • Governance and compliance reporting to senior management.
  • Implement, promote and monitor policies and procedures based on relevant legislation and contemporary practices.
  • Project management as required.

It is anticipated that the role will evolve over time, and therefore a degree of flexibility and adaptability will be required.

What You Need

  • Strong technical background, IT degree or related TAFE qualification (Diploma of Information Technology).
  • Minimum of 3 years' experience in supporting MS Windows, MS Office 365, Active Directory, Azure, mailbox administration and MDM environments.
  • Experience of leading a Team
  • Extensive experience in infrastructure and security technologies.
  • Experience with vendor and service provider management.
  • Exposure to ITIL and COBIT frameworks.
  • Ability to work closely with the business with excellent verbal communication and customer service skills.
  • Able to identify and resolve problems efficiently and effectively.
  • Hold a current drivers licence and have access to a registered vehicle to preform the requirement of the position
  • Valid Working With Children Check (WWCC) or are willing to obtain if successful.

The successful applicant will also be required to undertake a pre-employment police check.

Why become a Lifestaffer

As a leading disability organisation, Lifestart places high value on the contributions and commitments made by our team members. We offer you a rewarding career by providing a supportive management structure, access to professional development and flexible work practices. You will receive an attractive salary package with unique benefits including a range of salary sacrifice options to enhance your take home pay and generous leave entitlements. Onsite parking is available.

Lifestart welcomes applications from culturally and linguistically diverse candidates, suitably qualified people who may have a disability and Aboriginal and Torres Strait Islander People.

At this stage, we are not accepting introductions from Agencies.

Please visit our website (www.lifestart.org.au) to download a position statement. For further information contact our HR Team on (02) 9364 0111 or careers@lifestart.org.au, using the subject line: IT Manager enquiry via EthicalJobs.

How to apply

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