Launch Housing's logo
More from this Employer
Launch Housing's logo

IAP Casual Workers - Cheltenham / St Kilda / Collingwood

Launch Housing
  • Make a real difference in people's lives
  • Multiple casual roles available, immediate start
  • Join a passionate, supportive and friendly team
  • $37.91 per hour + 25% casual loading + super
  • Positions available at Cheltenham, St Kilda and Collingwood

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Why this role matters

The Initial Assessment and Planning (IAP) program is the main access point for clients experiencing, or at risk of homelessness, throughout Victoria. The IAP program helps people prevent and end homelessness by providing assessment, planning, prioritisation, accommodation assistance, advice and referrals for additional support. The IAP program is part of the Launch Housing Getting Housing portfolio, which consists of three designated Entry Points services at Collingwood, St Kilda and Cheltenham and a small number of Out posted locations. The IAP Worker works as part of a team consisting of Coordinators, other IAP and Prioritisation List workers.

For further information on the role please refer to the position description.

What we're looking for

We are currently seeking a skilled & passionate individual, someone committed to working with people who are experiencing homelessness, or at risk of homelessness on their journey out of homelessness.

It is expected that the successful candidate will bring:

  • To provide initial assessment of housing and support need, information and assistance to clients and to other regional services within the Opening Doors Framework
  • Provide client-centred services to persons experiencing or at risk of homelessness, including crisis intervention, assessment, prioritisation, assistance to secure crisis accommodation, assistance to secure or maintain long term accommodation, distribution of financial assistance and linkages to appropriate support services
  • To work as part of a multi-site team delivering face-to-face and telephone services in a high-volume service
  • Utilise assessment tools to a high level of fidelity in the identification and prioritisation of people in the most urgent need of program resources
  • Maintain client files and records in accordance with procedures on a computer case management software system
  • Advocate on behalf of those experiencing homelessness to ensure that services are relevant, flexible and accessible to people experiencing homelessness
  • Ensure clients are assisted to understand their rights & responsibilities in the provision of accommodation and support assistance
  • Ensure services are informed by client participation and ongoing feedback
  • Comply with all risk, health & safety and compliance policies, frameworks and procedures
  • Ensure that all accident, incident, risks and hazards are identified and reported in own work context
  • Ensure safety of self and others in work environment taking reasonable care that actions or omissions do not impact on the health and safety of others
  • Being familiar and aware of relevant legislation, emergency and evacuation procedures and ensures compliance with all relevant work practices


  • All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check
  • We acknowledge Lived Experience as unique expertise and encourage people with a Lived Experience of Homelessness to apply
  • COVID-19 vaccination or a valid Covid-19 Vaccination Exemption certificate is required to work on site

How to Apply

To obtain a full position description and to apply for this opportunity, please follow the How to Apply instructions. Please submit a covering letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Silvana Butto at Silvana.Butto@launchhousing.org.au using the subject line: IAP Casual Workers - Cheltenham / St Kilda / Collingwood enquiry via EthicalJobs or 9556 5777.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.