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Case Manager - Alcohol & Other Drugs Outpost

Launch Housing

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

Our permanent and fixed-term employee benefits include:

  • Contributing to useful and rewarding work and giving something back to the community
  • Wellbeing days, ceremonial leave, carers leave and study leave
  • Flexible working arrangements
  • Purchased leave
  • 17.5% leave loading
  • 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer
  • Training and career growth opportunities across Launch Housing
  • A portion of your income can be tax-free by salary packaging your personal expenses
  • Additional tax-free salary packaging on dining and accommodation expenses
  • Positive, supportive and progressive work environment

About the opportunity:

The Case Manager – AOD Outpost, reporting into the Coordinator – Alcohol & Other Drugs provides support to clients of Launch housing who are experiencing addiction and/or dependence. This could range from a one-off harm reduction session, right through to long-term case management. The role contributes to a world-class harm reduction program and is an outpost role which will be based at various residential sites across Metropolitan Melbourne.

The role will have a strong focus on supporting clients at our Launch Housing East St Kilda site which is one of the only crisis services in Victoria to employ and accommodate women (including trans and gender diverse individuals who identify as female). As such, only candidates who are women or who identify as female will be considered.

This is a permanent part-time role, 60.8 hours per fortnight.

What you'll be doing:

  • Support a self-determined caseload of voluntary clients to identify and achieve AOD related goals.
  • Complete AOD screening/assessment tools, and support clients in accessing residential and community-based support services.
  • Develop Individual Treatment Plans (ITP's) collaboratively with clients.
  • Support complex clients through the life of their treatment plan.
  • Provide harm-reduction based information sessions to at risk clients.
  • Provide education and training sessions to staff of Launch Housing.
  • Provide secondary consults to Launch Housing staff and external agencies.
  • Contribute to the ongoing operation of a (secondary) Needle and Syringe Program (NSP), and a world-class harm-reduction program.

What we're looking for (key selection criteria):

  • Have a relevant tertiary qualification which meets the minimum standard qualifications to work in the AOD Sector (eg. Certificate IV in AOD or AOD competencies) or a willingness to obtain these qualifications.
  • Demonstrated experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of housing and homelessness policy, context and systems.
  • An understanding of AOD treatments and interventions, including knowledge of the different types of public AOD services available.
  • An understanding of AOD theories, including harm minimisation and problematic substance combinations.
  • An understanding of trauma informed practice and the individual and structural relationships between trauma, substance dependence, and homelessness.
  • High degree of initiative, communication, and analytical skills, including well-developed organisational and timemanagement skills.
  • Experience or training in facilitating group work (desirable).
  • Full Victorian Drivers Licence (mandatory).
  • Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

Applications will be considered on a rolling basis so please don't delay in submitting your application.

How to Apply

To apply for this opportunity, please click on "Apply Now" button. Please submit a cover letter addressing the key selection criteria and your CV.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected], using the subject line: Case Manager - Alcohol & Other Drugs Outpost enquiry via EthicalJobs.

A position description is attached.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

How to apply

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