• Are you a Senior Support Worker that is passionate about NDIS?
• Have you always wanted to do things better?
• WE WANT YOU!

About Us

Kukoon is a Registered NDIS Provider. We are looking for key personnel that can contribute to establishing our company as one of the most client focused, innovative and responsive NDIS Plan Management and Support Coordination companies in the country. We believe our company can only be as good as our employees and want you to help make us great.

Every role at Kukoon is built around our vision, mission and values.

In turn, we will cherish your contribution and ensure a welcoming friendly work environment. Staff enjoy being part of a supportive work environment with strong leadership, a collegiate and communicative approach to our work.

Not enough?

How about 5 weeks annual/end of year leave a year? Or paid days for your volunteer work?

You know what they say… Happy Employees, Happy Company!

About You

You will be a self-proclaimed expert in NDIS Support Coordination and the NDIS system itself. You will think outside the square for your clients. You will do it all with a smile and a positive attitude. A natural leader and team player. This role is highly autonomous which will work well for an ambitious self-starter like you.

You will think outside the square for your company and our clients to ensure best service outcomes. You will also do so with a strong business mind.

You will have a good reputation in the disability services industry and have existing relationships with some key industry groups and organisations.

You will also be knowledgeable about the NDIS Corporate Plan for 2020-2024, the introductions of Independent Assessments and Psychosocial Recovery Coaches and be key in all transitions our clients and company need to make over the coming 3 years.

About the Role

This role is based in Melbourne and a foundation role for the company that will directly manage the service delivery standard and success of Kukoons core business and then grow your team to follow your lead.

The role will utilise its relationships with other NDIS registered services and organisations to promote Kukoon and increase of client base nationally.

Using a client centred approach, you will plan, develop and coordinate services for NDIS customers by managing staff to:

• Liaising with internal and external services to maximise participant outcomes
• Plan, develop and build capacity in participants to manage their own supports
• Listen, understand and provide mentorship to participants of NDIS
• Monitor and review service plans and goals in consultation with participants on an ongoing basis
• Provide regular feedback and reporting to NDIA and actively participate in the review of the package as required
• Establish and develop relationships with key NDIS and health networks, community agencies and services.

To be successful in this position, you will require outstanding language, communication, and interpersonal skills, emotionally intelligence.

You will require the ability to independently prioritise your workload and possess advanced knowledge of the Microsoft suite of products and web-based applications.

If you have any questions please email [email protected], using the subject line: Senior Manager - NDIS Services enquiry via EthicalJobs.

A position description is attached.