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IT Asset and Provisioning Administrator

KU Children's Services

Who we are:

KU Children's Services (KU) is a leading not for profit provider of nearly 130 early childhood education and care services in NSW, VIC, the ACT and QLD. Established in 1895, KU is one of Australia’s most experienced and respected providers of long day care, preschool, outside school hours care, family programs and early intervention services. KU also operates brokered programs on behalf of the Commonwealth Government and provides professional services to the early childhood sector and the wider community.

The Role:

We are seeking an appropriately qualified and experienced IT Asset and Provisioning Admin within KU Children’s Services ITC Support team on a permanent full-time basis accruing a monthly RDO. This position is based out of our newly renovated, sun lit central office - opposite the QVB on York Street, Sydney. The office is only a very short walk from Town Hall train station.

The IT Asset and Provisioning Admin is the primary point of contact for KU staff who require ITC hardware to be quoted, procured, asset tagged, entered, and allocated into the asset register, and ultimately despatched to the user. You will work collaboratively with the ITC Support team, and a range of internal and external stakeholders, to deliver ITC assets and services to our customer base.

The main responsibilities of this role are:

  • Support the strategic direction of the organisation and KU business goals by meeting all service delivery standards developed by the Manager ITC and ITC Team Leader & Cybersecurity Analyst
  • Reviews financial reports to find ways to reduce costs of goods and services consumed by KU
  • Provide timely and customer focused support for all ITC procurement requests within agreed timescales and in line with KU IT&T policies and procedures
  • With approval, compiles and presents asset management reports as requested to customers, managers and senior executives
  • Coordinate the work of external service providers in responding to user requests, tracking and escalating where necessary to ensure that orders are completed within agreed timelines
  • Demonstrate respect for KU staff and external service providers by communicating clearly in writing, electronically and verbally to ensure high standards of customer service are maintained
  • Participate fully as a member of ITC Support team and other relevant KU teams
  • Ensure that the principles of anti-discrimination, WHS, anti-modern slavery and ethical practices are applied in all aspects of the position

What we're looking for

  • Someone who has a strong understanding of MICROSOFT 365 products eg, InTune and Azure AD
  • Has at least 2+ years’ experience working in Admin/IT with exposure to SharePoint, OneDrive, Power Bi and Power Apps
  • Demonstrable ability to prioritise user requests and tasks
  • Ability to deal with users at any level of KU who have varied experience levels
  • Understanding of the need to follow organisation standards, policies and procedures
  • Willingness and aptitude to learn new technology skills
  • Good level of problem-solving ability
  • Good verbal, electronic and written communication skills
  • Current Australian driver’s license
  • The preferred candidate will be required to undertake a Working with Children check
  • Demonstrated ability to follow policies in respect of anti-discrimination, WHS and ethical practices issues in the workplace

The KU Difference:

  • We Reward - We offer sector leading pay and benefits including salary packaging and discounted private health insurance
  • We Build Careers - We enable and encourage our people to grow and evolve with us
  • We Grow Our People - We provide opportunities to learn, grow and enhance your professional practice through KU’s high quality professional learning program
  • We Offer an Inclusive Culture - We have created a diverse and inclusive working culture with a shared vision and common values

COVID19 Vaccination

At KU, the safety and wellbeing of our employees, the children in our care and their families remains our highest priority. This is at the forefront of all that we do, and we welcome applications from candidates who share this spirit. It is a condition of employment that KU staff members are required to hold, at a minimum, their initial two COVID-19 vaccinations.

Unlocking Endless Possibilities

KU has been awarded Employer of Choice each year since 2016, and is committed to continuing the development of a workplace culture of inclusion and diversity. We actively promote the employment of people from across the spectrum of society.

We encourage all applicants with skills and/or experience relevant to the position to apply, regardless of individual differences such as age, colour, religion, gender, sexual identification or orientation, or ethnic origin – including Aboriginal and Torres Strait Islander peoples, members of culturally and linguistically diverse communities and people with disabilities.

We invite you to communicate to us your individual needs in relation to the application process. This allows KU to adapt its recruitment processes to address your specific physical or cultural requirements.

How do you apply?

If the above resonates with you and you feel you can positively contribute and lead this close-knit team, please click the 'apply now' button to be taken to the application form!

For inquiries, contact Anthony, HR Generalist via [email protected] or on 0418 299 494 (please note: applications are not accepted via this email)

KU Children’s Services is committed to being a child safe organisation. We put children’s safety and wellbeing at the centre of our practices. Child safety is a shared responsibility across the organisation. All KU staff contribute to maintaining our child safe culture and ensuring the safety and wellbeing of the children in our services and programs. KU has a zero tolerance of harm or abuse of children.

How to apply

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