knowmore Legal Service is seeking a Community Engagement and Outreach Co-ordinator to join our growing community legal centre.T his opportunity great one for the successful candidates to be part of a reputable organisation with a great culture and fantastic professional development and support. The role could be based in Adelaide, Brisbane, Darwin, Melbourne, Perth or Sydney.

About knowmore Legal Service

knowmore is a nation-wide, free and independent mainstream Community Legal Centre providing legal information, advice, representation and referrals, education and systemic advocacy for victims and survivors of child abuse. knowmore uses a multidisciplinary model bringing together intake officers, lawyers, social workers and counsellors, Aboriginal and Torres Strait Islander engagement advisors and financial counsellors to provide trauma-informed, client-centred, and culturally safe legal assistance. 

Meet Aunty Glendra

Aunty Glendra Stubbs is a Wiradjuri woman and an Aboriginal Engagement Advisor at knowmore. She has been supporting Aboriginal and Torres Strait Islander clients since knowmore began in 2013.  In the video below, Aunty Glendra shares her story about working at knowmore and supporting her clients on their journey.

About the role

As a member of the Strategic Engagement team this national role will utilise community development and project management skills to coordinate knowmore’s outreach and education efforts. This work will include strengthening strategy, innovating new methods to conduct outreach, identifying new opportunities and partners, maintaining a clean, robust and up to date database, developing and managing a calendar of events, tracking activities, analysing and evaluating statistics, and developing reports on outreach and education efforts. This role will also involve the delivery of some education sessions and content.

 Duties and Responsibilities 

• Work with the Director, Strategic Engagement to develop and maintain a policy and framework to inform and direct knowmore's outreach activities 
• Work with a range of knowmore staff including members of the legal, support, financial counselling, engagement and communication teams to plan and organise outreach and education activities 
• Ensure that relevant travel and expenditure approvals are in place for planned activities 
• Assist in the creation of outreach materials such as flyers, posters and press releases 
• Contribute content regarding outreach and education for use in knowmore's internal and external communications 
• Maintain a calendar of outreach activities, including community events, workshops, conferences and other communication opportunities 
• Establish and maintain a database of external contacts relevant to knowmore's education and outreach activities 
• Establish and maintain effective relationships with collaborative partners 
• Assist in the organisation of special events including client, community and stakeholder events 
• Prepare and maintain reports regarding outreach and education activities 

Organisational Obligations

• Demonstrate an active and dedicated commitment to knowmore’s Mission, Vision and Values.
• Comply with knowmore’s Policies and Procedures.
• Observe all legal and legislative requirements.
• Ensure a high level of confidentiality and integrity.
• Assist in the development of, and participate in knowmore’s initiatives, projects and events.
• Cultivate productive and collaborative working relationships and outcomes through open and inclusive planning, continuous improvement and transparent work practices.
• Liaise with others in a professional, respectful and constructive manner. 
• Take reasonable care to protect their health and safety and the health and safety of others.
• Commitment to working within knowmore’s practice framework (trauma-informed culturally safe, person-centred).
• To engage in professional supervision and other reflective practice opportunities as required.

Selection Criteria

• Ability to establish and maintain good working relationships with diverse groups including colleagues, clients and community partners
• Demonstrated experience in project management, preferably with an outreach, campaign, community education or advocacy focus
• Experience developing and facilitating education sessions through workshops, meetings, and/or presentations and talks
• Excellent interpersonal and communication skills and the ability to produce high quality written and verbal reports
• Experience using Salesforce Campaigns or a similar customer relationship management system

Qualifications and other requirements

A tertiary qualification in a relevant discipline.

The role will involve regular interstate and intrastate travel. Ability to travel is essential and a current driver’s licence is desirable. 

The successful candidate will be required to satisfactorily complete a National Police Records Check and a Working with Children Check. 

Location & Hours

• The role could be based in Adelaide, Brisbane, Darwin, Melbourne, Perth or Sydney
• Full-time hours 
• Ongoing Contract - subject to funding of the knowmore service

Benefits

A competitive salary commensurate with the not for profit sector is offered together with the availability of salary packaging to achieve a tax effective total salary package. In addition to being a flexible workplace, knowmore offers 10% superannuation (0.5% above the SGC), a 37.5 -hour working week and 4 weeks annual leave, including annual leave loading.

Employees have access to a training and development opportunities as well as our Employee Assistance Program. Additionally, knowmore offers the ability to partially work from home to support a balanced work life. 

How to apply

Further Information about knowmore is available at www.knowmore.org.au

If this sounds like the right opportunity for you, please click ‘apply now’.

The successful candidate will be required to satisfactorily complete a National Police Records Check and a Working with Children Check.

Due to the volume of anticipated applications, only successful applicants will be contacted. 

Agencies please note: This recruitment assignment is being managed directly by knowmore. We do not require extra assistance at this time.