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Aboriginal and Torres Strait Islander Engagement Advisor - Territories Stolen Generation Redress Scheme - Darwin

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knowmore Legal Service is seeking a female Aboriginal and Torres Strait Islander Engagement Advisors - Territories Stolen Generation Redress Scheme to join our Organisation within the community legal sector. 

This is an opportunity for the right candidates to be part of a reputable Organisation with fantastic career progression and professional development prospects. 

About knowmore Legal Service

knowmore is a nation-wide independent community legal centre providing free legal information, advice, representation and referrals, financial counselling and systemic advocacy for victims and survivors of child sexual abuse. Since 2022 our service has expanded to provide legal advice and financial counselling for people applying to the Territories Stolen Generations Redress Scheme, and free legal advice for survivors of child sexual abuse that are not eligible to apply to the National Redress Scheme. We continue to provide free legal advice and financial counselling in relation to the National Redress Scheme.

knowmore uses a multidisciplinary model bringing together lawyers, intake officers, social workers and counsellors, Aboriginal and Torres Strait Islander engagement advisors and financial counsellors to provide trauma-informed, client-centred and culturally safe legal assistance to clients.  Services are provided through a national phone line and face-to-face services in key locations, supported by a comprehensive program of outreach and community engagement across Australia. knowmore currently has offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Darwin.

About the role

This role supports survivors of the Stolen Generation seeking to engage with knowmore’s Territories Stolen Generation Redress Scheme Service, and receive services that high quality, trauma-informed and culturally safe. Specifically, the role will assist in the provision of key community and stakeholder engagement and the provision of expert cultural advice to knowmore in relation to working with Stolen Generation survivors, as well as support to survivors during their legal and financial counselling engagement with knowmore. 

Based in the Darwin office the role will be part of the Territories Scheme Service, and also a member of the multidisciplinary Darwin office of knowmore. Reporting to the Manager of the Director, First Nations Engagement, this role will also work closely with knowmore’s Aboriginal and Torres Strait Islander Engagement Team to provide culturally safe services across knowmore. 

The role will be responsible for ensuring all client record keeping, data and reporting is completed in a timely manner, and to a high-quality standard.  Client and community-focused outreach, and intra and interstate travel to office sites is expected to be a regular part of the role. 

Tertiary qualifications are preferred though not required, however significant relevant work experience and a dedication to ensuring Aboriginal and/or Torres Strait Islander people and communities receive high quality services is what we are seeking.

This is an identified position. To be appointed to this position the applicant must be an Aboriginal or Torres Strait Islander person who identifies and is recognised as such within the community in which they live. 

Duties and Responsibilities are including but not limited to:

  • Provide cultural and community engagement relevant to the Territories Stolen Generation Redress Scheme work, and in collaboration with the Aboriginal Engagement Team, broader cultural engagement services for clients of knowmore.
  • Maintain and develop a sound knowledge of Aboriginal and Torres Strait Islander cultures, issues and protocols relevant to Aboriginal and Torres Strait Islander communities, in both urban, regional, rural and remote areas, with  focus on the Northern Territory.
  • Assist and support Aboriginal and Torres Strait Islander clients of knowmore to engage with knowmore to receive legal assistance and financial counselling.
  • Assist and advise other knowmore staff on how to deliver legal advice in a culturally safe and respectful way that is trauma-informed.
  • Capture and record service data and case management notes.
  • Build and maintain effective referral arrangements between knowmore and key stakeholders to best meet the needs of clients.
  • Undertake other duties and projects as directed.

Selection Criteria

  • Sound knowledge of Aboriginal and Torres Strait Islander cultures inclusive of values, protocols and any other issues relevant to Aboriginal and Torres Strait Islander communities, in both urban, rural and remote areas of Australia.
  • Strong commitment to social justice and to meeting the legal, cultural and related needs of Aboriginal and Torres Strait Islander peoples across the diverse cultures that exist across Australia.
  • Demonstrated experience working in a court support, legal services access, or similar role.
  • Demonstrated skills in communicating, consulting and negotiating with individuals and groups within Aboriginal and Torres Strait Islander communities and government agencies across Australia on complex and sensitive issues in a trauma informed manner.
  • Sound communication skills, coupled with a strong understanding of cultural context, and the ability to adapt to a variety of audiences.
  • A demonstrated capacity to self-manage, including being able to work effectively with other disciplines in a multi-disciplinary team and deliver quality work to meet deadlines.
  • Ability and willingness to travel and work interstate, as/if required for periods.
  • Actively manage own workload and proactively manage self-care.

Qualifications and other requirements

  • Relevant tertiary qualification preferred, and/or a minimum three years’ experience in a similar role.
  • Sound knowledge of Aboriginal and Torres Strait Islander cultures inclusive of values, protocols and any other issues relevant to Aboriginal and Torres Strait Islander communities, in urban, rural and remote areas of Australia.
  • An understanding of the experiences and service needs of Stolen Generation Survivors and their descendants, with a particular focus on the Northern Territory, ACT and Jervis Bay areas.
  • A strong understanding of intergenerational grief, loss and trauma and its impacts for Stolen Generation Survivors.
  • Sound understanding of culturally safe and trauma informed practices.
  • Sound teamwork skills and demonstrated experience working in a multi-disciplinary environment.
  • Strong communication skills – both verbal and written and confidence in being able to consult and negotiate with individuals and groups within Aboriginal and Torres Strait Islander communities and other stakeholders;
  • Ability and willingness to travel regularly including to regional and remote communities and intra and interstate, as required. Accordingly, a current driver’s licence is desirable.
  • Actively manage own workload and proactively manage self-care.

Other requirements

  • To be appointed to the role, an applicant must comply with the requirements of any applicable legislation relating to legal practice (i.e. not be a person disqualified from employment by a legal practice) and will also need to meet the entry requirements for professional visitors to correctional centres across Australia.
  • Holding a satisfactory National Police Records Check and a Working with Children Check.
  • The role will involve travel to outreach locations, including regional and remote communities, and other office sites and may require travel to other locations on occasions.  

Organisational obligations 

  • Demonstrate an active and dedicated commitment to knowmore’s Aims, Vision and Values.
  • Comply with knowmore’s Policies and Procedures.
  • Observe all legal and legislative requirements.
  • Ensure a high level of confidentiality and integrity.
  • Assist in the development of, and participate in knowmore’s initiatives, projects and events.
  • Cultivate productive and collaborative working relationships and outcomes through open and inclusive planning, continuous improvement and transparent work practices.
  • Liaise with others in a professional, respectful and constructive manner.
  • Take reasonable care to protect their health and safety and the health and safety of others.
  • Commitment to working within knowmore’s practice framework (trauma-informed culturally safe, person-centred).
  • To engage in professional supervision, cultural supervision and other reflective practice opportunities as required.

Location & Hours

  • These roles are based in Darwin.
  • Full-time hours.
  • Ongoing Contract - subject to funding of the knowmore service.

Benefits

A competitive salary commensurate with the not for profit sector is offered together with the availability of salary packaging to achieve a tax effective total salary package.  In addition to being a flexible workplace, knowmore offers 11% superannuation (0.5% above the SGC), a 37.5 hour working week and 5 weeks annual leave, including annual leave loading and a Remote Area Incentive Policy.

Employees have access to a training and development opportunities as well as our Employee Assistance Program.

Additionally, knowmore offers the ability to partially work from home to facilitate a balanced work life.

Meet Aunty Glendra

Aunty Glendra Stubbs is a Wiradjuri woman and an Elder in Residence at knowmore. She has been supporting Aboriginal and Torres Strait Islander clients since knowmore began in 2013. In the video below, Aunty Glendra shares her story about working at knowmore and supporting her clients on their journey.

Further Information about knowmore is available here. 

How to apply

Please submit your application to Fiona Rigney via the Apply Now link below.

Interviews may be conducted as applications are receive

Due to the volume of anticipated applications, only successful applicants will be contacted. 

The role will be required to satisfactorily complete a National Police Records Check and a Working with Children Check.

To be appointed to the role, an applicant will also need to comply with the requirements of any applicable legislation relating to legal practice (i.e., not be a person disqualified from employment by a legal practice) and will also need to meet the entry requirements for professional visitors to correctional centres across Australia.

knowmore considers that being an Aboriginal person or a Torres Strait Islander is a genuine occupational requirement for this position under s42 of the Discrimination Act 1991 (ACT), s14 of the Anti-Discrimination Act 1977 (NSW), sub-s 35(1)(b)(ii) of the Anti-Discrimination Act 1996 (NT), s25 of the Anti-Discrimination Act 1991 (Qld), sub-s 56(2) of the Equal Opportunity Act 1984 (SA), s41 of the Anti-Discrimination Act 1998 (Tas), sub-s 26(3) or s28 of the Equal Opportunity Act 2010 (Vic), or s50 of the Equal Opportunity Act 1984 (WA).

How to apply

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