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Case Managers x2

Karralika Programs

Looking for a job that helps people ‘choose a better life’?

Karralika Programs Inc. is a not-for-profit organisation providing an extensive range of specialist alcohol and other drug services to the Australian Capital Territory community and surrounding New South Wales for more than 40 years.

Available Positions

We are currently seeking 2 full-time case managers and expressions of interest are sought from suitably qualified and experienced workers who support the purpose and values of our organisation and who have a general empathy for those whose lives have been affected by alcohol and other drug use.

Solaris Case Manager: the role is located in our rehabilitation program (Solaris) within the Canberra prison. This position primarily works within a multi-disciplinary team with staff from both Karralika Programs and Corrections to provide one on one case management and facilitation of the group program with detainees recovering from problematic alcohol and other drug use. Aftercare support is also an essential component of the Solaris program and the successful candidate may be required to work with Solaris graduates recently released into the community.

Therapeutic Community Case Manager: this role is located with our residential rehabilitation programs working within our Adult and Family Therapeutic Community alongside a multi-disciplinary team to provide one on one case management and group facilitation with adults recovering from problematic alcohol and other drug use.

Karralika Programs Inc. offers above award wages and salary packaging including PBI fringe benefits-free threshold. All Karralika Programs Inc. sites/workplaces are smoke-free. Individuals with lived experience are eligible to apply but must have been in active recovery with more than 2-years separation from service.

Karralika Programs Inc. offers generous remuneration packages, including PBI fringe benefits-free threshold salary packaging, has free parking and professional development opportunities.

Karralika Programs Inc. is committed to reconciliation and we encourage people from Aboriginal and Torres Strait Islander backgrounds to apply for these positions.


As a Karralika Programs Inc. Case Manager, you will have solid experience in case management and therapeutic interventions including facilitating groups and one-to-one sessions. You will require a minimum Certificate IV in Alcohol and Other Drugs or an equivalent qualification in fields such as mental health or community services however significant, on the ground experience in working with people with complex needs is required. Successful applicants may work across our various programs and sites including; Justice services, Residential Services (either Adult or Family programs) or Community Services.

Essential Skills, Knowledge and Experience

  • Extensive experience in casework practice with a sound understanding of AOD clients’ issues;
  • Significant knowledge of and experience in leading/facilitating psycho-educational and therapeutic groups;
  • Excellent communication skills, ability to work as part of a multi-disciplinary team and engage with people from a wide variety of backgrounds and professions across the allied health sector;
  • Proven skills in record keeping and report writing, and sound computer literacy;
  • Demonstrated ability to coordinate tasks and manage time and competing priorities;
  • Demonstrated reliability and ability to lead by example;
  • Proven ability to solve problems and conflict situations within the workplace and open to giving and receiving feedback;
  • Have a flexible work attitude and adhere to professional and agency ethics, boundaries and practices;
  • Current driver’s licence and First Aid Certificate;
  • Current Working with Vulnerable People’s Clearance;
  • Have, or be eligible to obtain, AMC Security clearance;
  • Knowledge of Work Health and Safety practices; and
  • Certificate IV in Alcohol and Other Drugs (or other relevant qualification).

We also strongly encourage applications from individuals with broader specialist expertise in supporting clients with complex needs including those who have counselling, mental health, welfare or social work qualifications and experience. Experience in working within and/or knowledge of the therapeutic community model is an advantage but not essential.

A position description is attached.

For further information on the Therapeutic Case Manager, please contact Dawn Bainbridge at dawn.b@karralika.org.au or for further information on the Solaris case Manager, please contact Tristan Henderson at Tristan.h@karralika.org.au or phone Tristan on (02) 6207 4624. Use the subject line: Case Manager enquiry via EthicalJobs.

*Note: Previous applicants need not re-apply.

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