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Homelessness Case Manager

Juno Services

Juno provides outreach, brief intervention and case management support to women, gender-diverse people and their children who are homeless, or at risk of homelessness, and dealing with multiple and complex risk factors and traumas, including family violence.

We are an independent, feminist organisation, and have a strong commitment to social change. Our approach to support is non-judgemental, evidence-based, trauma informed and person-centred.

Juno’s staff work with an intersectional feminist lens, recognising the many ways women and gender-diverse people can be marginalised, and the cumulative effects that multiple forms of discrimination can have. We speak out and amplify the voices of clients to increase awareness of the challenges they face, the support required, and to advocate for change to the systems and structures that hold them back.

Our primary role is supporting clients and their children to find secure accommodation and access resources to better enable clients to navigate the housing system and to address housing needs.

Juno also works in partnership with women and gender diverse people who have experienced homelessness and family violence to promote early access to information and build capacity to avert future housing crisis.


Ongoing position – full time (0.9 EFT considered)

  • SCHADS Level 5
  • Preston Location

Working with a team of committed professionals you will be responsible for providing assessment, brief intervention, case management and advocacy for women, gender diverse people, and their children who are experiencing homelessness and its related impacts.


To be successful in this role you will:

  • Be an experienced professional with a demonstrated commitment to working with women and gender diverse people facing homelessness
  • Have strong assessment and case planning skills, be flexible and open to new and creative ways of achieving outcomes.
  • Enjoy working with a small team, have great relationship skills and enjoy communicating with a diverse range of people.

With previous experience in a similar role, your commitment to our values of equality, integrity, creativity and diversity will ensure your success in this role.

Juno recognises the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, women and gender diverse people of all abilities, from culturally and linguistically diverse backgrounds and LGBTIQA+ communities.

Juno is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check and National Criminal History check.

For further information, or if you have any issues related to the application process and require support, please contact recruitment@juno.org.au, using the subject line: Homelessness Case Manager enquiry via EthicalJobs.

A position description is attached.

How to apply

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