JOY’s Purpose

JOY is Australia’s LGBTIQA+ community media organisation, listed on the Australian Charities and Not for Profit Commission Register, with the purpose of building a more inclusive society. We do this by providing the opportunity for freedom of expression, the breaking down of isolation and the celebration of the culture, achievements, and pride of the diverse rainbow community.

You can hear and see stories from the LGBTIQA+ community and our allies on JOY 94.9 Radio (FM and DAB+), online via livestream, in JOY Podcasts and on JOY TV 24 hours a day, 7 days per week at joy.org.au.

JOY sustains our work through donations, memberships, philanthropic funding and by providing income generating services to the community including advertising, live broadcasting, podcasting, audio visual and talent provision.

Based in St Kilda, Melbourne, Australia, the JOY team consists of a small paid staff and a large volunteer cohort who together bring news, music, information, and entertainment to our rainbow community and allies.

From our on-air presenters to our support teams, producers, newsreaders, podcasters, and everyone in between we aim to represent our audience because we are them. 

The values you will bring to your work

• Joyous - a celebration of diversity, inclusion, talent, music and entertainment
• Inclusive - a safe and supportive environment for all members of the LGBTIQA+ communities
• Courageous - a way to change lives by speaking out, sharing stories and challenging boundaries

The Role Overview

JOY is seeking a talented Services Income Manager to generate and secure, the sale of our services provision to, and longer term ongoing relationship with, our community, corporate, Government and media buying clients whose procurement of JOY’s services, provides our largest, critical income stream, to sustain our work to provide Australia’s only Rainbow Community Media service.

JOY delivers on air and online marketing campaigns, live broadcasting, podcasting, Diversity and Inclusion Education Programs, technical services for meetings and events and voice over production to our valued client base, serving the dual purpose of generating income while building a more inclusive society through the content we provide.

Working with the CEO and leadership team, the Services Income Manager will ensure our clients enjoy a professional, seamless, and rewarding Service experience, knowing that their procurement of JOY’s offerings is funding the provision of our Community Media Service.

A position description is attached.