Job Summary
Remote / Work from Home
- Applications close:
- Job posted on: 12th Aug 2020
Remote / Work from Home
Good Shepherd Australia New Zealand is committed to tackling the significant critical, contemporary issues adversely affecting women, girls and their families. They aspire for all women, girls and families to be safe, well, strong and connected.
They offer microfinance programs and products, financial counselling and coaching, family violence support, family and youth programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.
Following a significant injection of Federal Government funding, this new channel has been created to support people in financial hardship.
The newly created role of Head of Telephone and Online is a senior leadership role with direct accountability for the delivery of telephone and online services, and management of the channel. You will lead a team of skilled professionals (currently 5 direct reports and 20+ indirect, with significant growth potential) working closely to deliver a holistic, multi-channel model of telephone & online support across economic wellbeing, family violence and family services that is person centred and linked into community support services. This is a hands on operational, leadership and strategic role.
You will have at least 5 years’ senior leadership experience in Telephone and Online, ideally gained in financial services, health insurance or utilities.
In addition, you will have:
If successful you will be required to obtain a valid Working with Children Check (WWC) and Police Check.
An executive level salary is on offer, plus access to attractive PBI/NFP salary packaging. This is a full time, permanent position. Flexible working arrangements are on offer, including the opportunity to work from home.
As a result, applications are open to people residing in regional Victoria or interstate.
This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment.
If you have exceptional skills in the above areas and are looking for a new and exciting challenge, please make an application by clicking Apply Now to submit your resume and cover letter in Word format.
To confidentially discuss this role further, please feel free to call Barry Vienet 03 7018 8144 or Lauren Sadler 03 7035 0642 from Johnson Recruitment.
Remote / Work from Home