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Senior Housing Pathways Officer

SGCH (ST George Community Housing)
  • Two-year fixed term contract, full time, based at St Leonards
  • Join a for purpose, industry leading community housing provider
  • Be part of a supportive and collaborative team
  • Competitive above award pay with salary packaging and other benefits

What we do:

SGCH develop and manage sustainable, safe and affordable homes and collaborate to create vibrant, inclusive communities. SGCH Group is the largest not-for-profit community housing provider in New South Wales. We provide a place to call home for around 12,000 people across 7000+ properties in the Sydney metropolitan region.

About our team:

Our team is values driven, inclusive and responsive. Recognised as Employer of Choice (Public Sector and NFP) at the 2020 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to maintain balance and achieve.

About the role:

Reporting to the Lead, Housing Pathways, the Senior Housing Pathways Officer supports vulnerable people to apply and access the range of NSW Government social housing products including social housing, private rental assistance, and temporary accommodation.

Integral to success is the ability to coach, advise and support team members with assessment of complex housing applications, delivery of housing assistance products, allocations to vacant properties, and promote a safety culture.

About You:

To be considered for the role, you will have:

  • Strong customer service mindset with a deep appreciation of trauma informed care
  • Experience delivering services to individuals from diverse backgrounds and cultures including vulnerable community members
  • A learning mindset and be self -motivated
  • Excellent coaching skills to guide and motivate team members
  • Good knowledge and understanding of NSW Government’s Housing Pathways system and policies
  • Experience assessing applications for, and administering social housing products under Housing Pathways
  • Understanding of the specialist homelessness service system and principles of Housing First programs
  • Experience in building partnerships to strengthen customer outcomes

If this sounds like you, please head to our website https://www.sgch.com.au/join-our-team/ to download the full Position Description for further details on the role and what’s on offer.

SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve.

SGCH has a Safety at Work: Vaccination Policy which makes vaccination against COVID-19 a condition of employment/engagement for all workers unless an exemption is granted under the policy. This condition also extends to maintaining vaccination through booster shots, if required in line with any public health orders or if SGCH assesses this is required to meet its duties under the Work Health and Safety Act 2011 (NSW).

How to apply

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