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Experience & Facilities Manager

Jewish Museum of Australia

At the Jewish Museum of Australia, we illuminate Jewish life. At the intersection of art and Jewish culture, our Museum is a place for all people to share in the Australian Jewish experience. Through a vibrant calendar of onsite and online experiences and events, the Jewish Museum is recognised as one of Australia’s leading community museums.

Celebrating global Jewish excellence and everydayness through an Australian prism, we inspire curiosity, conversation and play with engagement and connection at our heart. Guided by our strong belief in the power of museums to change lives, we create worldclass exhibitions and programs that convey the stories of our diverse community and enhance social cohesion.

With the Jewish Museum’s much anticipated MIRKA exhibition to launch in early 2021 and the prospect of a major redevelopment on the horizon (as a part of the newly announced Jewish Arts Quarter in Elsternwick), this is an opportune moment to contribute to this dynamic organisation.

Primary Focus

We have an exciting opportunity for a skilled and agile Experience & Facilities Manager to join the team and lead the development and implementation of audience-centric and strategic operational plans for the Jewish Museum into its next era.

Reporting to the Director & CEO, the Experience & Facilities Manager will play an integral role in ensuring the Museum is best positioned to deliver its ambitious organisational objectives by assuring an exceptional quality of workplace and visitor experiences.

Establishing clear systems and frameworks that support creativity and innovation, this high impact Leadership position requires a proactive and flexible approach, ability to handle multiple executive tasks, and will lead by example in contributing to an insights driven culture of collaboration, productivity and continuous learning and improvements.

With the Jewish Museum poised for significant redevelopment over the next two years, the Experience & Facilities Manager will work closely with the Director & CEO in planning, coordinating and delivering transformation across the organisation.

Please see the full position description on our website www.jewishmuseum.com.au/join/work-with-us for more information.

Key Selection Criteria

  • Degree in arts management, business administration, or a related area of study.
  • At least five years’ experience working in an operational or experience context within a museum, gallery, cultural heritage, arts or tourism environment or relevant field.
  • Demonstrated proficiency in developing and maintaining day-to-day operational procedures including facilities and record management, report writing, correspondence and quality assurance documentation.
  • Competence and confidence managing conflicting priorities, working under tight timelines and resolving challenges to meet organisational needs.
  • Proven ability to apply the principles of risk management, occupational safety and health, and equity and diversity practices.
  • Excellent interpersonal and written and verbal communication skills including the ability to liaise confidently with staff, volunteers, government agencies, community groups and other key stakeholders.


If you have any questions about this Position Description or would like to discuss any aspect of the role before submitting your application, please contact Jessica Bram, Director & CEO, on +61 3 8534 3630 for a confidential conversation.

How to apply

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