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Customer Service Team Members

Diamond Energy

Diamond Energy

  • Full time positions (Monday - Friday) located in our inner SE office (Zone 1 train)
  • Entry level roles with starting salary range of $41,000 - $43,000 (excluding super)
  • Passionate team, supportive environment, lots of opportunity to grow

About Us

We are a 5 star rated electricity retailer by Greenpeace with a strong focus on service in an industry facing significant change. We are passionate about renewable energy and provide our customers with a great experience in all aspects of our service delivery.

Customer Service Team Member Role – Full Time

We are seeking confident and passionate individuals to:

  • Provide exceptional service to our existing customers
  • Respond to phone and email enquiries from prospective customers
  • Support our Metering and Transfers department
  • Support our outbound sales and customer retention programmes
  • Support various customer data processing activities

Key Criteria

Successful applicants must be able to demonstrate:

  • A genuine customer service ethic
  • A positive, proactive and enthusiastic attitude
  • Punctuality and reliability
  • Interest in Data Analysis and Reconciliation
  • Excellent verbal, written and listening communication skills
  • Initiative, accuracy, attention-to-detail and outcome-focus
  • Proficiency in using common office software packages
  • Interest in renewable, solar and sustainable energy

How to apply

This job ad has now expired, and applications are no longer being accepted.

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