• Springwood, Brisbane QLD
• Child Welfare, Youth & Family Services (Community Services & Development)
• Part time
• $34 – $37.35 per hour
• 26 hours per week
• SCHADS Award (Crisis Accommodation) Level 1

Join IWA Australia in this support worker role and be part of an organisation that is truly making a difference in the domestic family violence and Culturally & Linguistically Diverse (CALD) space. As a result, the ability to communicate in a second language is desirable but not mandatory.

Our DFV team are currently seeking 2x DFV Administrator and Children Support Workers who will be working as members of a team supporting and empowering women and their children who are in crisis as a result of domestic violence. You will provide administrative support to the mobile support and housing Officers and the DFV manager.  

You will also provide support to women and children at risk within the community.  

You will have an inclusive, person-centred, and strength base and trauma informed work practice. 

For a full copy of the position description, please email us at [email protected] using the subject line: Administrator and Children Support Worker - Domestic and Family Violence enquiry via EthicalJobs.

KEY SELECTION CRITERIA

• Demonstrated knowledge and understanding of the impacts of domestic violence on women and children and the ability to respond effectively in a sensitive and confidential manner.
• Demonstrated experience in administrative support and organisational skills.
• Proficiency in using computers, including accurate data entry and the ability to learn new data entry platforms and databases.
• Demonstrated ability to empathise with and provide compassionate support to women and children experiencing crisis situations, including understanding their emotional needs and fostering a supportive environment.
• Knowledge of, or ability to acquire, legislation and legal processes relevant to a D.V. service and the skills to liaise with key stakeholders.
• An ability to communicate and be non-judgmental with people from diverse background
• High level written and oral communication skills and ability to interact with people from diverse backgrounds.
• An ability to work both independently and as part of a team.
• An ability to use IT systems including personal information and case management systems, data collection, and Microsoft products.