We are One Team IPC Health, we are passionate, creative and we make a difference.

We deliver innovative high-quality services that are client centred, collaborative, coordinated and demonstrate value through measured impact. We are a not-for-profit community health service committed to working with the rapidly growing areas of Melbourne’s middle and outer West, where population will grow by 400,000 in the coming 15 years. By year 2035, we anticipate that the total population served will be approximately 1.2 million.

The Opportunity

Join our Wellbeing and Counselling Team in the delivery of quality services to contribute to the achievement of our objectives and strategic priorities. Support our clients by providing information, advice, assistance, recovery assistance and advocacy to people experiencing or vulnerable to financial difficulty and gambling harm.

• 0.8FTE, Ongoing opportunity
• Mobile phone
• Some work from home flexibility

This position is classified as a Financial Counsellor SL5P4 $44.88 per hour under the Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2017.

You will make a difference by

• Providing a responsive first point of contact and support for the service
• Providing quality financial counselling services to people experiencing financial difficulty consistent with the Consumer Affairs Victoria and Gambler’s Help program framework
• Assessment of client financial situation and need, providing information about the range of financial support options available and facilitating referrals to internal or external services
• Using expertise and skills to competently provide debt advice, advocacy, and assistance including creditor negotiation and bankruptcy advice
• Providing financial counselling and support to individuals, families and affected others to manage financial-related issues and maintain positive behaviour changes
• Promoting collaborative shared care planning and treatment that respects personal goals and consistency of practice contributing to quality service improvement leading to improved success for our teams and clients

To succeed, you will need

• Qualification in Financial Counselling with registration and/or professional membership
• Current Victorian driver’s licence
• Minimum two-year experience in the financial sector
• Demonstrated experience and skills in delivering services with a range of complex issues, clinical assessment, planning and implementation, and service intervention
• Demonstrated ability of intake assessment and referral facilitation

What next?

If you are passionate, creative and want to make a difference, we want to hear from you. All you need to do is visit our careers page, read the role’s Position Description and submit your resume, cover letter and a document outlining how you meet the key criteria in the position description. To find out more about the role, please contact Elena Sirakovska, Team Leader Gambling Help and Financial Counselling on 0459 814 010.

We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities.

If you require a reasonable workplace adjustment to support you during the interview process please email [email protected] with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities.A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.

Position Description - Financial Counsellor