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Sales Manager - Ability Works

Independent Recruitment Consultancy

  • Lead the sales & client engagement effort across diverse business units
  • Make a real difference in an award winning not-for- profit social enterprise
  • Full-time role - Kew Vic - hybrid work arrangements

About Us

We’re here to provide long term, meaningful employment for people who face significant barriers to employment (people with disability and from disadvantaged backgrounds) - and at the same time, we create great quality products and services for our business customers.

We do this so our employees can get a sense of purpose, belonging and pride that only comes from a job well done - and we must be doing something right - among our many long-term customers are some of the most respected names in Australian business.

We believe everyone deserves the same opportunities to work - but people living with a disability and those who experience social disadvantage often experience significant barriers to employment. Our focus is on breaking down those barriers by providing training and employment with expert support tailored to the needs of our Employees, whilst delivering high quality commercial goods and services to our customers.

About the opportunity

You will strategically identify opportunities, develop relationships and grow revenue through both existing & new customers – resulting in meaningful and life changing employment opportunities for our employees aligned with our capabilities and strategic direction. You will work across government, commercial and non-profit customers supporting the Wire & Metal Fabrication, Records Management and Document Digitisation, Packing, Rework and Recycling Services offered by Ability Works. You will also collaborate with the Inclusive Design Sales Manager to cross sell services and maximise opportunities from a strong existing lead generation network. This will involve:

  • Applying a strategic lens to sourcing long-term, ongoing revenue across business units
  • Developing effective, productive relationships across a diverse portfolio of clients
  • Building effective internal partnerships and liaising with cross functional internal teams (Operations, Employee Support) to prepare quotes and optimise the customer experience
  • Analysing customer needs, keeping abreast of market trends, and working to find new customer solutions
  • Negotiating pricing and contractual agreements using an existing pricing model and with input from the Finance and Engineering teams
  • Managing reporting and records of customer communication and contact and forecasting and tracking key account metrics (e.g., monthly leads and sales, product profitability, sales plans)

Key Requirements

  • Sales, business development and B2B account management experience (including technical sales experience - ideally in manufacturing, re-packaging or document digitisation) with a demonstrated track record of success
  • Outstanding relationship management skills and a strong service orientation
  • Excellent written, verbal and presentation skills
  • Valid Vic drivers’ licence
  • Genuine passion for inclusivity, diversity and providing opportunity for people with a disability and/or other significant barriers to meaningful employment
  • The ability to manage complexity and a strong focus on working as a team, engaging subject matter experts and other relevant people within the organisation to assist the sales process
  • Achievement oriented, curious, persistent and resilient

Next Steps

Specific questions and requests for the position description are to be forwarded to Mark Dalton, Independent Recruitment Consultant via mark@recruitmentchap.com using the subject line: Sales Manager - Ability Works enquiry via EthicalJobs.

How to apply

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