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Senior Specialist Family Violence Intake Practitioner

inTouch, Multicultural Centre against Family Violence
  • Located in Richmond / Dandenong / Outposts
  • SCHADS Level 5 + EBA benefits including 3% above award payment+ 9.5% Superannuation. Salary packaking available.
  • Join a community-connected NFP enacting positive change at the intersection of family violence and multiculturalism!

Position Summary

The Senior Specialist Family Violence Intake Practitioner will provide professional support, advice, direction and leadership to the inTouch intake team. 

The incumbent is responsible for supporting the day-to-day efficient operation of the intake services including continuous improvement of intake systems and processes, managing service demand, responding to internal and external queries, and requests for secondary consultation. 

They will also carry out intake direct service delivery. They are not responsible for the direct line management or supervision of intake staff.

The successful candidate will be committed to social justice, be cultural competent with a genuine interest in seeking just outcomes for culturally diverse women and their children experiencing a range of legal issues.

If you have the capability to achieve success in this role and exercise sensitivity and discretion in undertaking all tasks. We would love to hear from you!

About the Organisation

Celebrating 35 years, inTouch Multicultural Centre Against Family Violence offers services and programs across the family violence continuum, from prevention and early intervention, to crisis intervention, post crisis support and recovery.

Continuing to grow in size and scope, the culturally tailored work they do helps address the complex needs of refugee and migrant women throughout Melbourne and Greater Victoria.

inTouch are committed to changing lives and changing communities for the better. They strive to create a world where culturally diverse women and children live free of violence and, since 1984, have helped over 20,000 women experiencing family violence, 60% with children.

For more information about inTouch, including their rich history and role within the family violence sector please visit http://www.intouch.org.au

How to apply for this job

As part of our screening process in support of the safeguarding of our clients, candidates will be required to complete a satisfactory National Police Check, Statutory Declaration where necessary, sign our Code of Conduct and complete a Working with Children Check.

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

Please click on Apply Now to submit your application.

Interviews will be held on a rolling basis. Candidates are encouraged to apply at their earliest convenience.

A position description is attached.

How to apply

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