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Family Dispute Resolution Practitioner & General Mediator - Gosford and Tuggerah

  • Permanent Full Time OR Part Time position (up to 37.5 hours per week)
  • This role will be based in Gosford and Tuggerah NSW
  • $88,257pa (FTE) ($45.26 per hour) + 9.5% superannuation + Access to NFP Salary Packaging Benefits

This is an exciting opportunity for a dedicated Practitioner who is experienced in providing Family Dispute Resolution and General Mediation services, and who is passionate about making a difference in the lives of families and providing a child inclusive mediation practice.


This position will provide a range of high quality, child focused interventions to families post separation who are experiencing various levels of conflict and need support reaching agreements in relation to their children and/ or the distribution of property. The role includes intake, risk assessment, case management, and the provision of interventions including mediation and child inclusive practice under the jurisdiction of the Family Law Act.

This position will also provide a range of high quality general mediation services to Interrelate clients as required. These may include, but not be limited to any of the following situations in which clients seek assistance with managing the process of dispute and conflict resolution: workplace mediation, elder mediation, school-based or parent/child mediation. The role involves supporting clients to identify issues, develop options, consider alternatives and make decisions about outcomes.

Key Duties will include:

  • Provide family dispute resolution and general mediation services
  • Facilitate groups, seminars and workshops
  • Conduct intake assessments, develop case plans and parenting agreements
  • Facilitate effective referral and promotion of services
  • Participate in program and service evaluations

Along with a tertiary qualification in behavioural or social science, counselling, social work, mediation, family law or another relevant qualification, we are looking for strong capabilities in Conflict Management, Interpersonal Skills, Communication and Relationship skills and Ethics.

The successful applicant must hold current accreditation with the Attorney General's Department as a Family Dispute Resolution Practitioner.

For more information about how to gain this accreditation please visit https://www.ag.gov.au/families-and-marriage/families/family-dispute-resolution/becoming-family-dispute-resolution-practitioner.

This position can be Permanent Full Time OR Permanent Part-Time, up to 37.5 hours per week. The days and working hours will be negotiable at interview, however, you will be required to work a minimum of one evening per week. This role will be based at our Gosford and Tuggerah Family Relationship Centre.


Interrelate is a not-for-profit provider of relationship services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships.

We are committed to leading the way in providing responsive, cutting edge, transformative relationship services with and for our diverse communities, at every stage of life. We are committed to responding to the vulnerabilities of families and children in their communities and to building stronger relationships.

We deliver professional services like a big business, but with the heart of a not-for-profit. We deliver services spread across 30+ physical locations (plus online) to more than 120,000 clients and we're backed by qualified staff and more than 90 years of trusted expertise in sensitive relationship matters. We work in a broad context, connecting people with their communities and culture.

Due to the current Covid-19 Pandemic the majority of our workforce is working and providing services to our communities from the safety of their home. The health and wellbeing of our staff and clients are paramount. Our goal is to ensure the well-being of our staff and clients and to help do our part to slow the spread of the virus. We have recently begun offering very limited face to face services under strict conditions following a risk assessment.


  1. Tertiary qualifications in behavioural or social science, counselling, social work, mediation, family law, or another relevant qualification
  2. Current or imminent accreditation as a Family Dispute Resolution Practitioner with the Attorney General's Department
  3. Demonstrated experience and skills in:
    • delivering dispute resolution, family law and/or mediation services with families and children
    • casework with clients; implementing and supporting case plans
    • facilitating groups, seminars, and workshops
    • working within a Family Law context
    • solutions-focused and interpersonal communication skills
    • report writing, case notes, data collection, and data entry
    • working with online systems and technology, such as a CRM (Client Relationship Management) System and Zoom
  4. Demonstrated knowledge and understanding of:
    • the process and purpose of child inclusive mediation practice
    • the issues facing diverse communities, including ATSI, CALD, and remote communities
    • the impact of family separation and breakdown on children, and having skills in managing high parental conflict whilst upholding the best interests of children
    • child development, child protection, mandatory reporting, suicide prevention/intervention, and family violence issues
    • community services, especially those relating to families experiencing relationship difficulties
    • the Family Law Act and other relevant legislation, such as the Children and Young Persons (Care and Protection) Act and domestic violence legislation


We offer the following competitive employment conditions:

  • Salary Sacrificing and Packaging Options (superannuation, loans, credit cards, school fees)
  • Additional days of paid leave on top of standard leave entitlements
  • Training, Mentoring, Supervision, and access to Resources
  • Employee Assistance Program
  • Opportunities for multi-skilling and up-skilling
  • High level of diversity in the role
  • Excellent working environment


If you think this role is for you, then please review the position description and selection criteria for the role. You will need to submit an application electronically by clicking on the "Apply Now" Button. You will be required to attach a copy of your resume/cv and address the selection criteria.

Note: Previous applicants need not apply.

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, and any other forms of disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact our People, Culture and Workforce Development team who will organize for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.

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