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Contact Worker, Children's Contact Service - Coffs Harbour

  • Casual position available
  • This role will based in Coffs Harbour
  • Hourly rates (including casual loading & penalty rates): $43.98ph (Mon-Fri), $61.57ph (Sat) & $79.16ph (Sun) + 9.5% super

This is an exciting opportunity for a dedicated and experienced Contact Worker, who is passionate about making a difference in the lives of families & children, to join our Children's Contact Service in Coffs Harbour.


The Children's Contact Service is a place for parents to engage in safe and friendly change-over / change-back and supervised contact in a relaxed, family environment. This position undertakes contact service duties with clients of the centre.

This role will:

  • Facilitate the promotion of Interrelate's Services within the community
  • Be well-informed about other relevant and appropriate community services in the area to facilitate effective referrals
  • Adhere to appropriate work practices to protect the confidentiality of clients
  • Participate in program and service evaluations

Along with a tertiary qualification in behavioural or social science, social work or equivalent, we are looking for strong capabilities in Conflict Management, Interpersonal Skills and Ethics.

This position will be Casual and will require availability on weekends as well as during the week.


Interrelate is a not-for-profit provider of relationship services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships.

We are committed to leading the way in providing responsive, cutting edge, transformative relationship services with and for our diverse communities, at every stage of life. We are committed to responding to the vulnerabilities of families and children in their communities and to building stronger relationships.

We deliver professional services like a big business, but with the heart of a not-for-profit. We deliver services spread across 30+ physical locations (plus online) to more than 120,000 clients and we're backed by qualified staff and more than 90 years of trusted expertise in sensitive relationship matters. We work in a broad context, connecting people with their communities and culture.


  1. Attainment of, or working towards, relevant tertiary qualifications in behavioural or social science, social work or equivalent
  2. Demonstrated experience working with families and children experiencing separation and family breakdown and high levels of family conflict
  3. Demonstrated experience working in one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children's services, men's programs, family law, etc.
  4. Knowledge of child development, child protection, and family violence issues
  5. Demonstrated skills in managing high parental conflict whilst upholding the best interests of children
  6. Willing to be available to work on weekends and flexibility within working hours
  7. A current Apply First Aid (HLTAID003) certificate, or willingness to attain one within the first three months of employment


We offer the following competitive employment conditions:

  • Training, Mentoring, Supervision, and access to Resources
  • Employee Assistance Program
  • Opportunities for multi-skilling and up-skilling
  • High level of diversity in the role
  • Excellent working environment


To apply for this vacancy please click on the 'Apply Now' button.

Please note: To be considered for this vacancy your application must address the requirements of this role.

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, and any other forms of disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact our People, Culture and Workforce Development team who will organise for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.

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