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Senior Manager Social Impact

ReachOut Australia

About ReachOut

ReachOut is the most-accessed online mental health service for young people and their parents in Australia. Our trusted self-help information, peer-support program and referral tools save lives by helping young people be well and stay well. The information we offer parents makes it easier for them to help their teenagers, too.

About the role and you

This new role offers an exciting opportunity to drive impact in Australia’s leading digital youth mental health organisation. Our Senior Manager, Social Impact will play a leading role supporting the delivery of our vision for young people and their parents, carers and school communities. Working closely with the Director, Research and Impact, and the Service Design and Delivery team, you will drive the development and implementation of ReachOut’s impact measurement practice, and provide input into product, service and strategic decisions to maximise ReachOut’s social value.

You will be a social impact devotee with a passion for non-profit mission; an organisational leader and influencer with strong skills and knowledge of outcomes measurement, data analysis and data use. You will be across organisational realities in the social/mental health sectors, including the importance of implementing measurement systems that deeply respect the time and value of service delivery. You have a learning mindset, understand complexity and love to mentor and build capabilities in others.

In your writing and presentations, you communicate results in simple, easy to understand language or visuals, with a focus on the audience needs. You work effectively within multidisciplinary and cross-functional project teams. You are a curious, flexible, adaptable, innovative and well organised person with excellent interpersonal and multi-tasking skills.

What ReachOut can offer you

  • An immediate start in January
  • Being part of a creative and supportive for-purpose organisation with an exciting and innovative strategy
  • A great work-life balance through flexible work arrangements to support family and community responsibilities
  • A strong culture that celebrates inclusivity and diversity.

As we are a mental health organisation it is important to let you know that you may hear stories of distress, hardship or trauma when working at ReachOut. We really encourage you to reflect on how this may impact you when considering applying for this role. An EAP is available to support staff.

Candidates must have the right to live and work in Australia permanently.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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