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Community Support (Volunteer) Coordinator - Paid role

Inclusion Melbourne

About the Organisation

Inclusion Melbourne is a uniquely innovative organisation based in Armadale, Sunshine & Malvern East that supports people with a disability in personalised community arrangements. Through our community visiting program we also provide volunteer support for older people at risk of social isolation. At Inclusion Melbourne we have a vision for people with intellectual disability to share the benefits of living in and contributing to the broader community. We want to give people the opportunity to realise their potential, build long-term freely given relationships and be welcomed as equal and respected citizens.

About the Opportunity

We are seeking to fulfil this full time role, primarily based in our Armadale office, with a focus on supporting volunteers and service users in Melbourne’s inner, eastern & southern municipalities. The opportunity will allow you to manage a caseload of our dedicated volunteers who support adults with intellectual disability, as well as volunteer tutors providing support in one of our classrooms.

About the Role

The primary objective of this role is to recruit, induct, train and provide ongoing support for volunteers. The Community Support Coordinator will also play a strong role in promoting and marketing Inclusion Melbourne’s work, with a focus on recruitment of NDIS participants and eligible older persons, developing strong relationships with community groups, and facilitating community connection between volunteers and the people we support.

Position Requirements

  • A genuine interest in, and commitment to Inclusion Melbourne’s vision, mission and values of integrity, potential, individuality and relationships and the organisation's strategic directions
  • Previous experience in managing & coordinating volunteers preferably within the not for profit sector
  • Experience in recruitment, management and retention of volunteers or staff
  • Experience in marketing, community engagement and workplace training highly regarded
  • Well-developed interpersonal skills, including effective stakeholder engagement skills and ability to develop and maintain relationships
  • Well-developed written and verbal communication skills and high level of computer literacy
  • Proven team-work skills and the ability to work collaboratively and to undertake independent work and activities where necessary
  • Ability to undertake regular administrative duties associated with the role, maintain relevant data and notes and provide timely reports
  • High level of computer literacy
  • A current Victorian driver’s licence.


Salary is based on the Social, Community, Home Care and Disability Services Industry Award 2010 Level 4 (Pay Point Range 1–4) from $36.62 to $39.40. Rate of pay will be based on qualifications and experience. Generous salary packaging benefits (reduce your taxable income) which means more take home pay!

Safety Screening checks

Prospective candidates will need to undergo a series of safety screening checks before appointment to any position with Inclusion Melbourne. Inclusion Melbourne's recruitment procedures reflect our commitment to the safety of the people we support. Safety screening includes a National Police history check, proof of identity and a check of employment history. From 1st February you will also need to have a NDIS worker screening check clearance (NDIS clearance) before commencing work.

Applications for the NDIS check can be made from 1 February 2021 online through Service Victoria: https://service.vic.gov.au

Further Information

For more information regarding this position, please phone Tess on 0404 859 569 or visit our website inclusionmelbourne.org.au

Only shortlisted candidates will be contacted.

Inclusion Melbourne is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. Inclusion Melbourne is an equal opportunity employer and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and the LGBTIQ community.

If you require advice and support with the recruitment process, please email admin@inclusion.melbourne using the subject line: Community Support (Volunteer) Coordinator enquiry via EthicalJobs.

A position description is attached.


You must visit our website and complete an on-line application form, attach your resume and a covering letter that addresses the key selection criteria.

An automated email will be sent upon receipt of your electronic application. Please re-submit your application, if the auto-reply has not been received.

How to apply

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