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Tenants Advocate - Warrawong

Illawarra Legal Centre Inc

Part time – 28 hours per week

Illawarra Legal Centre inc (ILC) exists to support vulnerable and disadvantaged people to access free legal services and to recognise their legal rights.

ILC’s people are dedicated, driven, person focused and committed to the principles of social justice and human rights.

Tenants Advocates play a pivotal role in ILC through providing advice and information to tenants, boarders/lodgers, and park residents about their rights and obligations.

Main responsibilities:

  • Provide casework services to vulnerable people requiring tenancy support
  • Advocate for clients before the Civil & Administrative Tribunal
  • Participate in law & policy reform
  • Deliver community engagement programs that target our client base
  • Provide advice and information focussed on resolving issues and increasing client capacity

Essential Criteria

  • Tertiary qualifications in a relevant field (eg social science, law) or extensive experience in a relevant field (eg working with tenants).
  • Exceptionally high level oral and written communication skills, including excellent grammar, proof reading, attention to detail and accuracy.
  • Evidence of casework and advocacy skills.
  • Working knowledge of access and equity principles.
  • Demonstrated ability to work independently and as part of the broader ILC team.
  • Understanding of, and sensitivity to the issues faced by people requiring Tenancy Support.
  • Understanding of WHS requirements
  • Competence in use of email/ internet/ and client management systems.
  • Clear ability to juggle a number of assignments at a time, react quickly, prioritise tasks and organise a busy work load.
  • Excellent people service skills
  • Strong administration skills with record keeping, policy adherence and organisational requirements.
  • Current unrestricted Driver’s license and access to a comprehensively insured vehicle for work purposes.

Desirable:

  • Knowledge of the Residential Tenancies Act, Boarding Houses Act, Residential (Land Lease Communities) Act and the Civil & Administrative Tribunal Act.
  • Evidence of experience in community engagement.
  • Evidence of stakeholder engagement and networking skills.
  • Evidence of research and policy analysis skills.

www.illawarralegalcentre.org.au

How to apply

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