• Part time 22.5 hours week (Monday-Wednesday)
• 12-month contract position
• Salary range $63,453 - $66,690 (pro-rata) depending on experience and qualifications plus 10% super + Not For Profit salary packaging benefits
• Excellent not for profit tax benefits
• Location: Sydney CBD

About IDRS

Intellectual Disability Rights Service (IDRS) operates a community legal centre and disability advocacy service working to ‘make rights real’ for people in NSW living with cognitive and other disabilities. We value and demonstrate justice, respect, and persistence in all our work.

IDRS is looking for an Information and IntakeOfficer for our community legal centre, the Ability Rights Centre. See attached position description.

The Ability Rights Centre provides legal advice and casework, education, and advocacy services for people with cognitive and other disabilities. This position will be responsible for reception, taking enquiries and referrals, completing service intake, undertaking data entry and report preparation, providing information and administrative duties.

For more information about the work of IDRS visit our website www.idrs.org.au

The salary for the position is based on Level 3 of the Social, Community, Home Care and Disability Services (SCHADS) Award.

IDRS values a diverse workforce and encourages people with disability, Aboriginal and Torres Strait Islander people, and people from cultural and linguistically diverse backgrounds to apply for this position.

Key Responsibilities

1. Reception duties
2. Responding to enquiries
3. Completing service intake
4. Data entry and reporting
5. Administrative support
6. Contributing to a cohesive, reliable, high-quality service
7. Personal accountability

See full position description attached below.

Essential skills and knowledge – selection criteria

You must include a statement explaining how you meet each of these criteria in your application.

1. Experience in a similar role in the community service or legal sectors. Role includes reception, responding to enquiries and incoming referrals, plus administrative duties
2. Excellent people skills including ability to communicate simply and clearly with people with cognitive impairment who may have difficulty with understanding
3. Ability to maintain calm, non-judgemental, and compassionate approach in challenging situations and with people who may be distressed or frustrated.
4. Demonstrated ability to problem solve and manage competing priorities
5. Strong skills and experience using Microsoft Suite, Outlook, Word, Excel, Power Point. Experience with Office 365 an advantage
6. Ability to use data bases including producing reports

A position description is attached.

Shortly after the closing date, all applications will be assessed against the selection criteria. If your application is shortlisted, you will be contacted by phone or email to invite you to an interview.

Interviews will be conducted Monday 6th June 2022 for successful applicants.

Please note any offer of a position will be subject to:

1. the satisfactory outcome of a criminal record check.
2. an up to date Working With Children Check (WWCC)
3. provision of evidence that you are appropriately vaccinated in line with Public Health (COVID-19 Care Services) Order 2021 [NSW]

Enquiries – Email [email protected] using the subject line: Information and Intake Officer enquiry via EthicalJobs.