Are you an experienced Team Leader who is passionate about delivering high quality person-centred mental health services? This could be your opportunity to:

• Ensure high quality personalised support is delivered to enable individual choice & improve people’s lives
• Lead & develop an engaged and accountable team to deliver personalised supports and services
• Enjoy the advantages of NFP salary packaging

About Us

Independent Community Living Australia (ICLA) is a not-for-profit community organisation delivering personalised support to people with psychosocial, intellectual and other disabilities as well as those seeking support at difficult times in their life. We manage a number of supported residential and mental health support services across the greater Sydney region, promoting people’s independence, active participation and inclusion in the community. We foster a flexible and inclusive work environment, where everyone’s contributions are valued, while providing a rewarding service to our local community.

About the Role

Our Pathways housing program is designed to support people experiencing mental health issues and homelessness to stabilise their recovery, increase their community engagement and support their individual goals towards independence. The Team Leader develops and facilitates opportunities for community participation, coordinating a team of Community Outreach Workers to provide informal person-centred support that builds capacity and promotes independent living. This part time position is 3 days per week for a 6 month fixed term contract, remunerated at $36.62 per hour in accordance with level 4.1 of SCHDS Award 2010.

Responsibilities include:

• Providing informal person-centred support that builds capacity and promotes independent living, including supporting resident engagement with their formal and informal networks
• Ensuring accommodation arrangements are in place and that residents are meeting their obligations
• Coordinating and supporting residents to transition in and out of ICLA properties
• Fostering a sense of community among pathways residents
• Developing and facilitating opportunities for community engagement and participation that can be made available to all people who access ICLA services
• Developing service agreements and supporting goal setting for residents who request ICLA to provide community access (in accordance with NDIS funding)
• Managing WHS and resident incidents, including plans to appropriately respond to emerging trends or behaviours of concern
• Building and managing an engaged and accountable team of Community Outreach Workers, including regular feedback & coaching, and coordinating rostering & attendance

About You

Essential: Experience, Qualifications and Personal Attributes

• Experience working within Social Work or Community Development practice frameworks
• Tertiary qualification in Human Services field
• Demonstrated leadership skills and experience with coaching and rostering a service delivery team.
• Experience working with people have mental health conditions and /or have experienced homelessness
• Current NSW driver’s license, police check and first aid certificate.
• Excellent interpersonal engagement and written communication skills
• Ability to work collaboratively with residents, their support networks and external support providers.
• Project management experience
• Proven advanced time management skills, attention to detail and process orientation.
• Demonstrated high-level of discretion and sensitivity in dealing with confidential matters.
• Customer-focused mindset

Benefits

• Charity salary packaging to pay benefits and living expenses from pre-income tax
• Proactive approach to infection prevention & control measures to ensure the safety of our team and residents.
• Ongoing learning and development opportunities
• Involvement in innovative and dynamic programs
• Flexible working practices
• Inclusive and committed culture where everyone’s contribution is valued

Please note our Head Office will be closed from 25.12.20 - 01.01.21 inclusive and applications will be reviewed ASAP upon reopening.

Enquiries can be directed to [email protected] using the subject line: Team Leader enquiry via EthicalJobs.

In order to deliver on our purpose, we want to ensure that we represent the diversity of the Australian community, so we would welcome expressions of interest from candidates who can help us to achieve this goal.