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Membership Administration Officer

Health Services Union
  • Fixed Term -12 Months

About us:

The Health Services Union NSW/ACT/QLD is a growing 45,000-member strong union that aims to use its collective power to build a fair and just society through improving conditions for our members in the health and aged care industry.

Job Description

We are seeking an all-round administration professional to provide administrative support for the Membership Administration Division. This position is for a 12 month fixed term based at the HSU office in CBD Sydney.

Responsibilities include:

  • Data entry into a CRM system
  • Receiving and responding to incoming membership calls/enquiries
  • Assisting with administrative duties such as filing, copying, scanning and electronic file management
  • Supporting administration team across all administration processes and procedures
  • Updating payment details
  • Cover reception area when required.

Skills and Experience

  • Accurate and efficient keyboard and data entry skills
  • Experience in range of software including Microsoft Office, CRM systems and databases.
  • Strong organisation skills with the ability to manage and prioritise workload, demonstrate initiative and work under pressure to meet deadlines.
  • High level attention to detail
  • Excellent interpersonal and communication skills, with a strong service orientation

How to apply

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