About Us

Hope Street Youth and Family Services Ltd ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.

We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.

ABOUT THE ROLE

You will join the team within the Youth Residential program providing crisis accommodation and 24/7 support to young people and young families who reside the refuge in Brunswick West.

You will contribute to the safe place where young people and their children are supported to move from a situation of crisis, uncertainty and risk to a situation of calm and empowerment to make decisions about their own lives.

On a day-to-day basis you will:

• Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training.
• Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities.
• Complete client file notes as needed and assist with administration duties to help operations run smoothly.

You will be available to work a set roster of 42.5 hours per fortnight including Wednesday (4.00 pm to 11.30 pm S/O), Thursday (7.30 am to 9.00 am), as well as one Friday day shift and weekend work.

ABOUT YOU

• Do you have a bachelor’s degree or are you in your final year of a Social Work, Youth Work, or relevant Social Science related qualification?

• Do you have work experience in youth focused practice frameworks such as strengths based or trauma informed practice?
• Do you have experience or knowledge of crisis accommodation settings including but not limited to youth homelessness?
• Do you pride yourself on your ability to motivate and advocate for clients to achieve outcomes?
• Are you highly competent using the full suite of Microsoft applications?

WE CAN OFFER YOU

• An experienced supportive team in a passionate purpose driven NFP organisation
• A permanent part-time role with attractive penalty rates
• NFP salary packaging up to $18,450 of your salary tax free
• Close proximity to Public Transport or street parking
• Brunswick West’s diverse community and cafes

If you have experience working with young people in delivering effective youth-focused trauma-informed services, we want to hear from you!

APPLICATIONS - Don't delay apply now!

Please refer to the Position Description attached to read more about your responsibilities for this role and refer to the application instructions below.

ENQUIRIES

If you have any enquiries about the role please contact Sue Scott, Acting Operations Manager on 0481 967 404 (between 9am-5pm weekdays only) for a confidential discussion or email [email protected], using the subject line: Youth Residential Support Worker (Crisis Accommodation) enquiry via EthicalJobs.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.