Job Summary
- Applications close:
- Job posted on: 2nd Sep 2020
Hope Street Youth and Family Services Limited ("Hope Street") is a leading specialist youth homelessness service in Victoria with over 35 years’ experience in delivering services to young people in the Western and Northern communities.
If you can lead, motivate and support your team to deliver effective services to young people in a crisis accommodation setting, we want to hear from you!
This is a fantastic opportunity for a positive and dedicated individual to join our Leadership Team and hold responsibility for the day to day operations of our purpose-built youth refuge in Melton. In this role you will provide leadership and direction to the crisis accommodation team; 6 residential youth workers and 2 case managers and establish a culture of service excellence where optimal outcomes for young people are achieved. Reporting to and with the oversight of the Programs Manager, you will ensure compliance in all operational areas including service delivery, risk management and quality improvement.
You have a tertiary level qualification in Youth Work, Social Work, Family Therapy, Psychology, or other health/welfare related qualifications. You are an experienced team leader with strong people management skills and pride yourself on your ability to deliver effective client-centred services to young people in crisis within a case management framework and therapeutic approaches within a multi-disciplinary team. You have great relationship building skills which has seen you motivate a team to achieve quality outcomes. You have highly developed communication skills at all levels particularly in active listening, negotiation, problem solving and report writing. You will also have strong knowledge and skills in Microsoft office applications, and Case Management software.
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes in the community.
Classification: SCHCADS Award 2010, Level 5 position
Please refer to the Position Description on our website for more information www.hopest.org/get-involved/employment.
Click Apply Now to submit your application.
Please note successful applicants will need to undergo the following checks and licences:
We encourage applications from qualified candidates from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.
Please email [email protected], using the subject line: Team Leader - Youth Residential Refuge Service enquiry via EthicalJobs, if you have any questions about the role.