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Performance CRM Manager

Able Foods

Play a major role in growing Australia’s most innovative health startup.

Kinela is on a mission to radically change healthcare for people with disabilities and older Australians—giving them the tools to live happier, healthier and more independent lives. Through affordable, convenient and nutritious meal-delivery services; and innovative allied health programs (including dietetics, speech pathology and occupational therapy); Kinela supports thousands of customers across Australia to achieve their health and wellbeing goals.

As a certified B Corporation business, and a registered provider in the National Disability Insurance Scheme (NDIS), Kinela is considered an innovative leader, and industry disruptor, in driving significant positive impact for the disability community.

Your responsibilities

  • You are responsible for ensuring that we’re using the CRM and associated integrations to their fullest capabilities, and are constantly innovating to improve further
  • You build our CRM technical stack by uncovering additional technical capabilities, integrations and data sources
  • You engage with third-parties to implement, test, maintain and manage the integrations that boost our multi-channel CRM capabilities
  • You ensure the most efficient set-up of email templates and content in the platform
  • You work closely with Data teams to create or develop data schema and mapping

Requirements

This is a rare opportunity for an ambitious CRM specialist looking to develop their career and challenge themselves.

  • You ideally have 1-2 years of technical experience in the field of CRM
  • You have experience developing and deploying multi-channel messaging via third party service providers
  • You develop highly personalised code for CRM content using scripting languages such as JavaScript, HTML, CSS, JSON
  • You are able to integrate independent products via APIs
  • You know all about Data ecosystems and are able to manage/map data schema for CRM
  • You are an excellent communicator, both written and verbal
  • You are a critical thinker with creative flair
  • You are fluent in English

Benefits

  • Being part of the journey to build a unicorn in the health space
  • True ownership, real responsibilities and great opportunities to grow
  • Flat hierarchies and a great team spirit
  • A for-purpose work culture with a fun, friendly team and supportive environment

kinela.com/careers

A position description is attached.

How to apply

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