Hireup is an online platform and community for people with disability and their families to find, hire and manage support workers that fit their needs and share their interests. Whether it’s support with getting to work or catching a local footy game, Hireup gives people the tools to live life on their own terms. As a purpose-led organisation with over 200 HQ staff (and growing), we are dedicated to powering the evolution of the disability sector. We do this by keeping the community at the heart of our decision making and encouraging a culture defined by kindness, innovation, equality and storytelling.

At Hireup, we understand the important role technology, and specifically, digital product plays in connecting people. For our team, it’s not only about creating the most elegant, intuitive, accessible and powerful peer-to-peer platform in Australia, but to ensure we are building an efficient and lean model that maximises choice and control for both Australians living with disability and their support workers. The team is passionate about solving complex problems and love being able to see the direct impact these solutions have for the thousands of people in Hireup’s rapidly growing community.

With continued growth, we are now looking for a Business Analyst to join our Product team.

The role

• Understanding the business requirements, constraints and opportunities for the stream of work, understanding internal stakeholders, documentation and modelling business processes
• Gather, analyse and model data to identify problems and support decision making
• Translating customer needs into functional requirements, helping engineers and designers understand all of this detail, including backlog management, user story writing and refining
• Facilitating and leading workshops with designers, engineers and teams to develop solutions to these business requirements
• Managing the detail of the product backlog and current stories, as well as the implications of products work on broader business processes
• Working closely with the Product Manager to ensure the work of the product teams is meeting the broader business objectives

As with any fast growing company, your priorities may evolve over time as we continue to scale. We’d love for you to start by focusing on the above areas however we’d also love you to utilise your skills and experiences to help us shape the future of this role.

The person

• Strong experience shipping high quality working software to end users in an Agile environment
• Enjoy working in ambiguous situations and on complex new problems
• You think and operate in terms of what's best for end users and strive to balance business, technical and design priorities with speed of delivery
• Have excellent communication skills and are experienced in building relationships with internal stakeholders including engineers, product managers and designers
• Are collaborative and enjoy working within fast-paced Agile product teams
• Strong connection to, or interest in building an understanding of the Australian disability sector and community
• You approach work with high-energy, drive and internal motivation
• You’re adaptable, transparent, passionate and demonstrate a deep curiosity

The benefits

• An open, inclusive and supportive team culture that thrives on new ideas
• A leading approach to Parental Leave that offers 12 weeks of paid leave for all parents
• A flexible environment that includes part-time and remote work opportunities
• Close to 2 weeks of additional leave per year to support you with your wellbeing and learning goals
• Access to exciting and challenging projects for your personal and professional growth
• Access to a beautiful, contemporary office with a strong focus on collaboration, beautiful views of Sydney harbour and free delicious coffee

Apply now

People with lived experience of disability are strongly encouraged to apply.

For more information about the role and how it fits within Hireup, contact our Talent Acquisition Manager Jess via [email protected] using the subject line: Business Analyst enquiry via EthicalJobs or 0436 450 457. Heads up! Our recruitment and onboarding process is currently being conducted remotely via Zoom.

We are dedicated to creating inclusive and accessible candidate experiences for all and we encourage you to contact us if you have suggestions on how we can improve or adjust our approach to ensure an enjoyable, fair and informative candidate experience.