Help Enterprises Limited is a values-based social enterprise, and a respected disability service provider operating in the not-for-profit sector since 1968. We balance our successful commercial businesses with the delivery of Supported Employment, Employment & Training opportunities and Disability Care programs.

Our Employment & Training division has a new opportunity for an experienced Compliance Manager to join our Quality and Contracts team on a full-time permanent basis. In your role as Compliance Manager you will be responsible for ensuring that divisional operation is conducted in line with Help Enterprises quality and Ethical standards as well as overall compliance with the Department of Jobs and Small Business and the Department of Social Services, the National Standards for Disability Services (NSDS), QAF, ISO and other applicable quality standards.

The successful applicant must be willing to travel in this role.

Some of your key responsibilities will include:

• Achieving and maintaining compliance with all standards particularly QAF, NSDS, International Organisation for Standardisation (ISO), industry and Help Enterprises Quality and Ethical Standards
• Systematically reviewing, reporting and making recommendations on systems and processes to ensure compliance with above standards
• Undertaking applicable on site and desktop audits, completing relevant training, reporting on results and remedial actions to be completed
• Supporting the Quality and Contracts Manager to manage the day to day operations of the Employment Services and Training Institute

Skills and Experience:

• Qualifications in internal auditing (or equivalent - e.g. Lead Auditor)
• Experience working with databases including complaints management and document registers
• Detailed and current knowledge of ISO9001:2015, ISO 27001 – (Information Security), NSDS, QAF, standards and legislative requirements
• Detailed and current knowledge of DES and jobactive deeds and standards
• Demonstrated ability working under pressure and meeting deadlines/KPIs
• High level of proficiency with the Microsoft Office suite of programs
• Ability to produce comprehensive analytical reports utilising system and data feeds

The rewards:

• Access to community sector fringe benefits (up to $15,900 tax free)
• Performance based rewards
• Supportive and inclusive culture
• Ongoing training and professional development – we have our own in-house learning and development team

All Applicants must be willing to undergo a National Police Check as well as obtain a Working with Children Check.

Aboriginal and Torres Strait Islander people are encouraged to apply.