In Care navigation positions, a desirable role requirement is ‘lived experience’ of managing recovery from a natural disaster such as bushfire. One’s own ‘lived experience’ provides an essential element and a distinct advantage to mentor and support people to recover, adapt and connect.

Why join us?

• Attractive remuneration – receive a competitive salary with Salary Sacrificing benefits available, and a Professional Development budget
• Supportive environment – work in a supportive, family-friendly and inclusive work environment
• Work/life balance – we encourage a happy work/life balance and can offer flexibility around your hours

At HealthWISE, our values guide our day-to-day actions, behaviours, decisions and communications, ensuring we successfully deliver the best services to meet the needs of our community.

The RAC Care Navigator will provide care navigation services to people affected by the black summer bushfires in the LGAs covered by the RAC program. The position will provide delivery of ‘best practice’ care in the areas of access to the right services (health, social and community), health literacy and self-management.

The Mental Health Program Officer will:

• Promote the RAC Care Navigators program to other service providers;
• Assist to deliver appropriate care, follow-up and referrals for clients of RAC;
• Advocate for the rights and needs of individuals and their families;
• Support GPs in providing early intervention and preventative services where requested;
• More responsibilities in Position Description.

Essential

• Demonstrated knowledge and connections with local community, health and social services including services supporting infants and children;
• Demonstrated ability to communicate sensitively and to effectively engage with vulnerable / disadvantaged people and communities in a way that fosters mutual respect and regard;
• Demonstrated experience in the development and delivery of presentations to community groups and health professionals;
• Ability to work independently, as well as work positively and co-operatively within a team environment and in accordance with variable workload demands;
• Ability to work remotely and autonomously with accountability;
• Demonstrated experience with client management software, Microsoft Word, Excel and Outlook;
• Demonstrated organisational and high level problem-solving skills as well as the ability to support staff, consult, liaise and negotiate with GPs and other health professionals;
• Hold a current unrestricted and unencumbered NSW or Qld Driver’s License;
• Demonstrated understanding, experience and respect for Aboriginal communities and their culture;
• Willingness to travel and work after hours if required;
• Willingness to provide proof of COVID-19 vaccination upon interview.

We are committed to building a diverse, inclusive and flexible workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with a disability.

A Working With Children Check and a National Police Check are requirements for all HealthWISE employees. 

Please contact the RAC Team, [email protected] using the subject line: Care Navigator enquiry via EthicalJobs, to discuss this position.

A position description is attached.

Early applications will be reviewed and may be contacted prior to closing.