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Consumer Engagement and Marketing Officer

Health Issues Centre

Seeking a Consumer Engagement and Marketing Officer

We may be a small team, but we punch above our weight. We are in the serious business of transforming the health system so that it better serves the people it was built for.

We’re an innovative not for profit that delivers skills-based training, consultancy services and research to clients across the health industry. Our goal is to create a better healthcare system that serves people, not institutions. We do this by listening; through mediating crowd conversations, extracting insights from the white noise, and using human centred design to create people-centred solutions.

We are looking for someone to join our growing team in the newly created position of Consumer Engagement and Marketing Officer. Of course we’re interested in your expertise (we expect you to be awesome at writing a variety of content for different platforms, managing and marketing events, leading consumer engagement initiatives and growing our consumer network, as well as experience with digital marketing tools) but we’re more interested in your insights, self-critical awareness, empathy, enthusiasm and ability to make us slap our foreheads and say, “Now why didn’t I think of that?”.

Respectful, transparent, communicative, collaborative, accountable are not aspirational, just business as usual. So, what distinguishes us as a team?

Fearless Flying

We don’t micromanage – we assume you know what you’re doing and that if you don’t you’ll work it out.

I’ve Got Your Back

We set you up to over-achieve and help you up when you stumble

No Surprises

Failure isn’t an option. It’s a necessity. Just learn from it don’t cover it up.


If it’s not fixed – we will break it. And build something that does work.

Health Issues Centre actively promotes diversity and inclusion and is an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander people and people with disabilities. Flexible work options and salary packaging benefits are available when you join this amazing not-for-profit organisation.

Please refer to the Position Description attached.

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