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Service Coordinator, headspace Work and Study - Multiple locations

headspace National Youth Mental Health Foundation Ltd
  • Join an award-winning service and well recognised national not for profit
  • Full time position working remotely from Sydney, Melbourne, Adelaide or Brisbane
  • Competitive salary, including generous salary packaging benefits

Tell me about the role…

This is a career opportunity not to be missed for professionals who want to join Australia’s National Youth Mental Health Foundation and work in an award winning youth focused service that promotes a positive, personalised and strengths based approach to career development, job seeking and education.

headspace Work and Study is a world first service, delivering tailored work and study support to young people whose mental health is impacting their vocational goals. In the current COVID-19 landscape there’s never been a more important time to help young people reach their work and study goals. We are currently seeking an experienced service coordinator to support us with this work.

The service delivers intensive vocational assistance online to 15-25 year olds. Delivered entirely online, the service is integrated with clinical care to provide personal and tailored support using a strengths based and voluntary approach. The service was recognised for its impact as the recipient of the 2019 Vic Health Award for Improving Mental Wellbeing.

The finer details…

An exciting opportunity exists for an innovative and dynamic leader to join the existing Coordinator Team, as one of three Coordinators responsible for overall day-to-day management and operations of headspace Work and Study. You will have a proven track record in supporting young people with employment and education, managing and motivating a team of staff, and working collaboratively with industry and partners. Your strong organisational and service management skills will enable you to establish and monitor effective systems that ensure a quality service is provided and service reporting requirements are met.

To be successful in this role, you will:

  • Possess significant demonstrated experience and professional knowledge coordinating and delivering work and study related services, preferably for young people.
  • Be competent and experienced in managing, motivating and leading a team of direct service staff.
  • Display highly developed interpersonal and communication skills.

In return we offer a dynamic environment where you have the opportunity to truly make a difference to young Australians. You will join an established team and successful service, and have the opportunity to work remotely. The salary range for this role is $80 000 - $90 000, dependent on skills and experience, and includes generous salary packaging opportunities.

Further information:

Please contact Ella Hewitt, Vocational Services Manager [email protected], using the subject line: Service Coordinator, headspace Work and Study enquiry via EthicalJobs.

Application Process:

To apply for the role of Service Coordinator (headspace Work and Study), please click on the 'Apply now' button below. Once you are on the appropriate advertisement, there are links to the Position Description, key selection questions and applications instructions. Please note that this position requires you to record a two minute video introduction.

Key Selection Questions to answer within your cover letter (please limit each question to max. 300 words each within your cover letter, you are not required to complete additional responses to the essential selection criteria):

  1. Young people living with mental health challenges can often face multiple barriers to work and study. What do you believe are the key principles that should underpin effective vocational support to this cohort?
  2. This role requires management of a small and diverse team. Please provide an overview of your experience in managing staff. Please include the number of direct reports you have managed and for what length of time.
  3. This service currently operates under a federal government contract which outlines appropriate measures for effective and safe service delivery. What experience do you have leading a team to ensure both specific service targets and operating requirements are met?

The application closing date was originally Thursday 20 August 2020 5pm for this role and has now been extended to Thursday 27 August 2020 5pm.

Introductory video

Video introduction: All applications must submit a video introduction to be considered for the role. This is a chance for us to get to know you and understand your passion for the role. Please note; if submitting a video introduction presents any unexpected challenges or impacts your ability to best highlight what you could bring to the role, please contact us to discuss alternative arrangements.

The video should;

Provide a quick overview of why you are interested in this role and what makes you the ideal candidate.

  • Tell us what your personal approach to leadership is for motivating and supporting staff to learn and thrive.

Your video must be under 30mb, to compress the video you can;

Compress the video on your computer on an editing app, eg. Windows’ 10 Photo app

  • Send someone the video on whatsapp and take the file out of your sent files on whatsapp (whatsapp compresses files efficiently)
  • Submit a link to where you have saved your video online, eg. in a google drive folder, YouTube private link, Vimeo etc. Please clearly embed this in your cover letter or on a separate doc called video.
  • Record your video on the inbuilt camera in Windows as this allows you to select quality.

The headspace Reconciliation Action Plan has recently been implemented through a co-design process with staff across the organisation. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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