Job Summary
Remote / Work from Home
- Applications close:
- Job posted on: 17th Aug 2022
- Brisbane & Gold Coast > Brisbane
Remote / Work from Home
HDAA (a Bureau Veritas company) is a specialist provider of audit and assessment services for health and human service organisations. We provide certification, accreditation, and verification assessments across a range of quality standards, management standards and safety and quality frameworks, specifically for health and human services.
Our client organisations work in various sectors, including disability, housing and homelessness, domestic and family violence, and mental health.
We work “For the better” because the work we do leads to better organisations and better lives. We work collaboratively with organisations to improve the lives of others; not just because this is our ethos, but because we know that people deliver for the better when we’re collegial, educative, and work together as one team.
Most importantly, we are passionate about what we do.
The Client Services Officer (CSO) is responsible for a portfolio of clients and the coordination of those clients’ assessments. The CSO manages each client from their initial enquiry, providing a proposal, through to the planning and coordination of their assessments, as well as various post assessment activities. The role requires building strong rapport and positive relationships with clients, understanding, and anticipating clients’ needs in the context of their regulatory requirements.
The CSO role is part of a program team and reports to a Program Leader. The successful applicant will work in a rewarding and fast-growing sector, which offers various career pathways and opportunities.
You will use our custom workflow management software to logically and efficiently manage the day-to-day duties of the role such as:
Please click "Apply Now" and follow the instructions.
We offer an attractive salary, an opportunity to develop your experience in a leading health and human services certification body and attain related qualifications, which will help advance your career. You will also have the flexibility to work from home (WFH) in a collaborative and friendly team.
Remote / Work from Home