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Researcher - Improving Care for People with Chronic Conditions Project

Health Care Consumers' Association ACT
  • Consultancy Opportunity, or SCHADS Level 6 (full time)
  • Contract until June 2021

Position Description

This position will run HCCA’s project, Improving Care for People with Chronic Obstructive Pulmonary Disease (COPD).

This short-term research project will:

  • Document consumer experiences of COPD care in the ACT
  • Identify opportunities for improvement, and
  • Make recommendations to guide the development of a consumer-centred, integrated model of COPD care in the ACT.


This is an exciting contract position for four months (March to June 2021). It is offered at SCHADS Level 6 (full time), or as a consultancy opportunity for an independent contractor.

For a staff member:

HCCA promotes a healthy work-life balance and is committed to offering employees a supportive family-friendly working environment. Your remuneration is based on Community Services Worker Level 6 (pay point 1), which is currently $45.77 per hour plus superannuation. The primary place of work for HCCA staff members is the HCCA office in Hackett, ACT.

HCCA is a health promotion charity, endorsed as a Deductible Gift Recipient organisation. This means that there is an opportunity for staff to participate in salary sacrifice arrangements.

For a contractor:

The cost of delivering this research project is $33,000 (+GST).

  • Project Initiation (30%)
  • Delivery of Stage 2 (30%)
  • Delivery of Stage 3 (40%)

Payments will be made within seven days of receiving the invoice, following HCCA Executive Director approval.

It is expected that a contractor will work externally.

The project

The position contributes to the work of HCCA’s Policy and Research team, and Consumer and Community Participation team. The role is supervised by the Executive Director.

This project will identify opportunities to improve the care offered to people with COPD in the ACT.

It has three stages:

Stage 1. Scope the current approach to COPD care in the ACT and identify national and international models of best practice.

Stage 2. Interview consumers about their experiences of COPD care, the characteristics of care that makes a difference to them, and opportunities to improve care.

Stage 3. Analyse data and present findings in a report that includes recommendations to guide the development of a consumer-centred and integrated model of COPD care in the ACT. The final report must be delivered to HCCA by Friday, 25 June 2021.

Selection criteria

  1. Demonstrated research skills including ability to design and conduct qualitative research, collect, store and analyse data, and prepare research reports.
  2. Track record in conducting research projects, especially in short timeframes.
  3. Highly developed oral communication and interpersonal skills.
  4. Demonstrated understanding of health policy and quality improvement opportunities related to consumer-centred and/or integrated care.
  5. Computer literacy including experience with MS Office.


  1. Relevant tertiary or other recognised qualifications.

It is a requirement of this position to have Working with Vulnerable People Registration.

It is desirable to have an ACT Drivers License.

If, having reviewed the role documentation and HCCA’s website (www.hcca.org.au), you have questions about the role please contact Darlene Cox, HCCA Executive Director, on 02 6230 7800 or darlenecox@hcca.org.au, using the subject line: Researcher - Improving Care for People with Chronic Conditions Project enquiry via EthicalJobs.

A position description is attached.

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