Guide Dogs Victoria provides high quality training to maximise the independence of people living with low vision or blindness. Our professional services extend beyond the provision of guide dogs, and include innovative children's mobility programs, orientation and mobility training for adults and people living with an acquired brain injury (ABI), and social networking programs to support active community participation. Guide Dogs Victoria is also Australia's most trusted charity and an employer of choice in the disability sector. Our staff enjoy an inclusive and collaborative working environment where talent is recognised and innovation is encouraged.

Guide Dogs has a permanent full time opportunity for an experienced professional to join our Fundraising Centre of Excellence team in the position of Acquisition Specialist - Individual Giving. This role will work across both New South Wales and Victoria, with the successful applicant being based in either Melbourne or Sydney.

The role:

Guide Dogs is looking for a creative, accountable, collaborative and passionate individual to take responsibility for the implementation and continuous improvement of our supporter acquisition program to maximise income generation and donor lifetime value across our single and regular giving income streams.

Your portfolio will include end-to-end campaign management, generating and rolling out acquisition campaigns for our single and regular giving programs across a range of channels including direct mail, digital, face-to-face, and telemarketing that optimise a return on investment.

You’ll also be helping to develop and implement our five-year strategic plan to grow individual giving to ensure a stable future for the organisation that will enable us to ensure that every person with low vision or blindness can live the life of their choosing.

The successful candidate will have:

• Be creative, accountable, collaborative and passionate;
• More than 3 years hands-on fundraising or client acquisition experience. Demonstrable experience in direct and digital marketing with income-generating responsibility;
• Experience developing and delivering multi-channel campaigns, preferably designing and implementing supporter journeys, with a focus on acquisition, conversion, on-boarding and digital innovation will be highly regarded;
• High level of attention to detail whilst also seeing the big picture.
• Motivated by the opportunity to exceed customer expectations as an individual contributor and team member;
• Experience developing and managing income models for single and regular giving and proven ability to develop, manage and track campaign and overall budget as well as provide financial recommendations and analytics will also be highly regarded; and
• Demonstrates a genuine willingness to learn from feedback and experience.

Benefits that Guide Dogs Victoria offer:

• A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging of up to $18,550;
• Flexible working arrangements;
• 6 weeks paid parental leave;
• A week of Study Leave and educational assistance;
• Access to an external mentoring program with the Institute of Managers and Leaders;
• Employee assistance program for employees and for members of their household;
• Annual onsite flu vaccinations or vouchers for vaccinations close to home with participating partners; and
• Quarterly Reward and Recognition program.

Mandatory for all new staff to Guide Dogs Victoria:

Guide Dogs Victoria is a disability service provider that is captured by the Victorian Government COVID-19 vaccination Pandemic Orders. All employees are required to comply with COVID-19 vaccination requirements as a condition of their employment, including third dose vaccinations. Vaccination evidence or valid medical exemption must be provided prior to the commencement date.

Guide Dogs Victoria welcomes applications from people with disability, including those with low vision and blindness. We acknowledge the rights of people with disabilities to have equal opportunity for participation in meaningful employment and are committed to increasing the representation of people with disability in our workforce.

A position description is attached.