• Flexible working arrangements
• Dynamic and innovative team
• Development opportunities
• $49.50 p/h 0.6 FTE Part time

At the Grief Centre of Western Australia, (GCWA) we believe grief and loss can carry the seed for meaningful, deeply positive, transformations in life.

As an organisation, we are keen to transition from being a small, relatively unknown community-based specialist grief support service to one that has the systems, staff and influence to become a ‘Centre of Excellence’ in the death, grief and loss space in WA.

The Business Development Manager position is central to a time limited project that will support this inspiring transition.

During the 18 month project period the Business Development Manager (BDM) will lead changes both internally and externally, to transform the Centre’s business model and lift the capacity, resilience, profile and reach of the GCWA. Working closely with the GCWA General Manager, the BDM will ensure that the Centre builds and benefits from strategic alliances, partnerships, community and stakeholder engagement. This collaborative approach will guide expansion of the Centre’s services, fill gaps in response to community need, and inform how best to build and diversify income sources to future proof and transition the Centre into self-sustainability.

THE GRIEF CENTRE OF WESTERN AUSTRALIA

The GCWA was established in 2014 as an Australian registered charity with the primary mission to promote health and well-being through changing the way grief is viewed and responded to in our society. The Centre delivers a range of innovative, compassionate and effective grief support services with high levels of client and community satisfaction. A small, committed team currently works largely pro-bono to oversee, manage and run these activities along with partnership development, regular community events and celebrations, an e-newsletter and a social media presence.

The GCWA is governed and guided by a Management Committee that meets monthly.

INDIVIDUAL VALUES AND COMMITMENT

The successful applicant will:

• Actively embrace and integrate GCWA’s vision, mission and Charter of Principles into the role, and model aligned behaviours.
• Recognise the value of the lived experience of grief in support of people on the journey of integrating bereavement and loss.
• Conform to GCWA’s conditions of employment; code of conduct; policies and procedures; and relevant legislation and standards.
• Commit to ongoing personal and professional development.
• Value and practice emotional intelligence and be death literate.
• Hold respect for Noongar culture, and be inclusive of diversity in race, religion and gender.

Key Values required in the position: Integrity, Flexibility, Patience, Commitment.

Key Characteristics of the BDM: Inspiring, Collaborative, Empowering, Confident.

ROLE AND RESPONSIBILITIES

Through collaboration with the GCWA Management Committee, the BDM will:

1. Prepare a comprehensive Business Plan to sustain and grow the GCWA’s charitable mission. Develop and optimise diversified funding streams to cover and sustain the Centre’s core operational costs, build organisational capacity and on-going growth.
2. Set financial and operational performance targets based on sector benchmarks and assess community demand for grief and loss services. Advise the GCWA Management Committee on operational systems and processes which underpin successful growth.
3. Lead continuous improvement in operational systems and business processes, including digital systems, data-collection, reporting mechanisms, and other tools and practices that support collaboration and work management, including coordinating roll-out of Office 365.
4. Serve as primary liaison with existing and prospective customer groups. Collaborate with General Manager to develop sponsor presentation materials. Oversee external outreach activities including social media, print media, and information sessions with external stakeholders including government agencies and corporate partners.
5. As required, attend relevant conferences and events to promote relationship building with public and corporate partners. Conduct ongoing professional development aligned to GCWA credentialing standards.
6. Supervise student intern(s). Ensure data entry, reporting, social media content and other tasks are delivered to a high standard.

REQUIRED SKILLS / SELECTION CRITERIA

In addition to a commitment to the GCWA Mission and Vision, essential and desirable skills are:

1. Demonstrated strategic business planning and project management experience.
2. Proven experience using analytical problem-solving skills to achieve excellence and growth within an NGO, or another service delivery environment.
3. Keen ability to analyse, identify and facilitate effective, efficient ways of working within an organisation, and with external stakeholders, to improve outcomes and service delivery.
4. Experience working with CRM systems and Office 365.
5. Excellent verbal skills bringing clarity, openness and ease to communications with team-members, executive, stakeholders and the general public.
6. Excellent written skills including grant, media and report writing in a factual and influential format and style.
7. Emotional intelligence, and an ability to collaborate with creative colleagues and build cohesive teams.
8. Comfortable with pressure and ambiguity, and the ability to self-manage, prioritise and work on multiple projects concurrently.
9. Death literacy and a lived experience with grief and loss is highly beneficial.
10. A tertiary qualification in Business Development or a relevant area is desirable.

OTHER EMPLOYMENT REQUIREMENTS

1. Must have legal residency and employment status in Australia.
2. Must hold a current driver’s license and a National Police Clearance.