- Sydney > CBD, Inner West & Eastern Suburbs Sydney
- Job posted on: 4th May 2022
- Applications close:
Greenpeace is an independent campaigning organisation, which uses peaceful, creative confrontation to expose global environmental problems, and develop solutions for a green and peaceful future.
The Donor Development team play an important role connecting donors with inspiring experiences of Greenpeace so our campaigns continue to delight, engage and empower them. We align our fundraising activity with core Greenpeace campaigns, to ensure we create maximum impact.
A highly collaborative team working across the organisation, we are responsible for building a culture of excellence and best practice in supporter experience and donor communications enabling us to leverage financial supporter-power to win campaigns.
We are looking for a Team Leader to join our team as we enter an exciting development period for our supporter engagement strategies.
The role will be responsible for the day-to-day management, coaching and development of a high-performing Engagement Team to deliver supporter service excellence across different channels. The role will also collaborate with the Donor Development Manager on our new and ambitious Supporter Care Strategy.
The role will also recruit, train and supervise volunteers, deepening engagement with our work to protect the planet by driving improvements in broader donor development and engagement outcomes. This is a highly collaborative role with exciting opportunities to empower the wider team to deliver a supporter-focused and values driven customer service culture which inspires supporters in their interactions with Greenpeace.
For more information about the role, please read the Job Description (attached below).
We’re looking for a reliable Team Leader whose strong people management skills and infectious enthusiasm can instil passion in a hybrid-location team and drive improvement in supporter care and donor development outcomes. You will also have a strong customer service mindset and be confident in providing positive and informed interactions with supporters across different channels.
Ideally, you will have:
You’ll also have:
Annual Salary $88,170.76 per annum + Superannuation.
Greenpeace is an equal opportunity employer with a longstanding commitment of providing a work environment that respects the dignity and worth of each individual. We recognise and value the benefits and strengths that diversity brings to our employees and the whole organisation and we thrive in an environment that encourages respect and trust. We strongly encourage people of all backgrounds, gender identities, abilities and ages to apply.
To apply for this role please submit a CV (of no more than 2 pages) and a separate Cover Letter (of no more than 1 page) outlining your suitability for the role. Please submit via the Apply Now link.
Note: Not all responsibilities and competencies listed in the Job Description need to be addressed; it is left to the discretion of the applicant which to focus on.
To be considered for this position, applicants must have current, unrestricted working rights for Australia.
We respectfully request that Recruitment Agencies do not submit applications for this position.