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Family Support Worker

Greenacre Area Community Centre
  • Part-time – 21 hours per week (days negotiable)
  • Salary and Conditions – Social, Community, Home Care and Disability Services Industry Award (SCHCADS) Level 4/5
  • Pay Rate dependant on qualifications and experience

The position is funded by the Department of Communities and Justice (DCJ).

About the Opportunity

As a member of the Greenacre Area Community Centre staff team, the role of Family Support Worker is to:

Work with the target group to provide a range of targeted early intervention (TEI) services. Target groups include: children 0-5, children 6-18, younger parents, single parents and CALD communities.

You will offer intake and assessment, case work, referrals and support, mentoring and parenting education to families with children aged 0–18 years, capacity building programs and individual and family counselling. This position also requires you to organise and run peer support groups and to work with our Supported Playgroup team for 2 hours each week.

If you are passionate about working with vulnerable communities to make a difference, this role has lots of variety and enables you to be creative and to work in partnership with local organisations, schools and with local networks and interagency groups.

Specific Duties

Refer to the Position Description for full details.

Selection Criteria


  • Formal graduate qualifications in Social Work, Psychology, Counselling or other relevant disciplines
  • Demonstrated community services sector experience
  • Experience in casework, case management and in providing support, referrals and follow up
  • Experience in providing generalist counselling services with children, families and young people
  • Experience in planning, delivering and evaluating parenting programs, information sessions and training etc relevant to families and young peopleKnowledge and experience in group processes and facilitation, especially with vulnerable families and young people
  • Understanding of relevant legislation and how it relates to the care and protection of children
  • Sound understanding of community networks and ability to utilise them effectively
  • Excellent verbal and written English communication skillsAbility to meet deadlines, work independently and contribute to the team’s goalsCurrent NSW Drivers Licence and access to a vehicle


  • Fluency in a second relevant community language 
  • First Aid Certificate 
  • Knowledge of current Work Health and Safety legislation. 
  • Membership of a relevant professional body 

Who Are We? 

Our Vision 

An inclusive, empowered, and engaged community 

Our Values

  • Ethical: We work in a way which is honest, right, and fair 
  • Socially Just: We advocate for equality. We support people to improve their lives and claim their human rights. 
  • Inclusive: We work to create a community where everyone feels they belong, no matter who they are, where they are from, or what their life journey has been. 
  • Collaborative: We promote genuine community engagement and participation. We listen to the community so we can continually improve. We build partnerships, and collaborate with our colleagues inside and outside of the organisation. 
  • Creative: We use our imagination, energy, and resourcefulness to find new and innovative ways to achieve our Vision 
  • Sustainable: We operate in a way that supports environmental, social, and economic sustainability. 

How to Apply: 

Please submit your application, including: 

  • A Current Resume, naming two recent work referees, one of which is a direct Manager/Supervisor. 
  • A Cover Letter on the template provided. Letters written as an email are not accepted. 
  • Response to the Selection Criteria addressing each point. Please note, applications that do not address the Selection Criteria will not be considered.

Having a current Working with Children Check is a requirement of this position 

Enquiries to the Executive Officer on 0406 063 949 

Applications close when position is filled. 

How to apply

This job ad has now expired, and applications are no longer being accepted.

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