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Youth Homelessness Case Manager

Good Shepherd Australia New Zealand

Good Shepherd Australia New Zealand was established to address the critical, contemporary issues facing women, girls and families. We work with those experiencing disadvantage, and aspire for them to be safe, well, strong, connected and included.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd Australia New Zealand [GSANZ] is an equal opportunity employer dedicated to staff wellbeing. We offer a supportive work environment, ongoing professional development for staff and a competitive remuneration package. We encourage flexible working arrangements and provide access to salary packaging.

About the role

The Youth Homelessness Case Manager provides holistic case management, outreach, housing support and information to young people aged 15-25. Other functions include liaising with homelessness access points and networks and working collaboratively with other agencies to provide a holistic case management framework that is client-cantered and tailored to the needs of the individual/family.

To be successful in this role you will need:

  • A tertiary qualification (Bachelor minimum) in youth work or social work or other relevant tertiary qualifications is essential
  • Demonstrated experience and highly developed skills in working with young people and their accompanying children who may have complex needs (experience with young people who are homeless or at risk of homelessness is an advantage and/or family violence is an advantage)
  • Demonstrated experience in networking with specialist youth services including housing, family services, employment/education, health, alcohol and other drugs, and legal services.
  • Demonstrated ability to work culturally sensitive with young people from Indigenous backgrounds and those who are newly arrived
  • Excellent written skills with demonstrated experience in case noting, preparing and maintaining client files including the use of data bases, strong verbal communication skills, interpersonal skills and time management skills.
  • A current Full Australian Drivers Licence
  • A satisfactory Police Check
  • A current Working with Children’s Check (WWCC)

To find out more about the role and the work of Good Shepherd please explore our website: www.goodshepherd.com.au.

How to apply

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