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Program Manager - Community Services

Good Shepherd Australia New Zealand

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, family and youth programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

  • SCHCADS Level 8
  • Full time, fixed term (18 Months)
  • Melbourne CBD location

This role will oversee the design and delivery of Good Shepherd financial capability programs, role models financial capability coaching best practice and lead a complete design review of Good Shepherd’s Firmer Foundations financial capability program in order to position it for growth nationally, including as an online service.

About you:

  • Formal qualification in coaching, or related discipline and program design (including virtual platforms.
  • Demonstrated ability to work in a culturally sensitive way with people from culturally and linguistically diverse (CALD) communities and Aboriginal families.
  • Demonstrated understanding of social justice principles and community capacity building, and an ability to contribute to the mission and spirit of the agency.
  • Experience overseeing a similar program, well developed consultation and collaboration skills and be able to work in complex work environments
  • Experience leading and managing a large, and multi-site, virtual teams
  • Experience in best practice program delivery and modern client and community engagement
  • A satisfactory Police Check
  • A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and the work of Good Shepherd please explore our website: www.goodshepherd.org.au.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

A position description is attached.

How to apply

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